Hi all,
I’ve read this excellent forum for a while now, sorry that my first post has to be about a computer problem…
Alright, so my pc’s motherboard crashed a while ago, but my hard drive should be fine. I’ve hooked it up to another pc with a SATA enclosure from Sabrent. I want to backup a lot of photos(~75 GB) onto my computer from the hard drive.
The problem: Looking at the hard drive’s icon under “My computer”( drive K: ), it says that it is using 402 GB out of 685 GB available, which sounds about right to me. When I explore it, the folders inside only add up to around 33 GB and my photos are nowhere to be found.
These folders are:
“8bf7693191a565131931694c” – 134 MB in size
“Netgear” – 27.4 KB
“PerfLogs” – 0 bytes
“Program Files” – 820 MB
"Program Files(x86) – 19.8 GB
“Users” – 236 MB
“Windows” – 11.7 GB
My photos and other files I want aren’t in any of these folders. Does this mean they are permanently gone? Why does my pc think that this hard drive is using 403 GB of storage when its components add up to just 32 GB? Are the computer’s size estimates incorrect?
One more thing: I can’t access “Users,” which is where I think my photos should be in the first place. A message pops up that says I don’t have permission to access, press continue to gain access. When I do so, the progress bar stalls, and I don’t get access.
Yeah I’m not very computer savvy but I hope I’m being clear about what’s wrong. Thanks for your help.
Old PC(that crashed) – HP Pavilion A6750F Desktop PC (2.3 GHz AMD Phenom X4 9650 Quad-Core Processor, 8 GB RAM, 750 GB Hard Drive, DVD Drive, Vista Premium)
Newer PC (that the hard drive is connected to)-- HP Pavilion Media Center M8100N Desktop PC (AMD Athlon 64 Processor, 3 GB RAM, 500 GB Hard Drive, Vista Premium)