Hellooo? I'm PAYING for your service!

This is a rant about CompuServe’s incessant ADS. They’re freaking everywhere! I sign on and get to a home page covered with ads, which I quickly dismiss by clicking on the “close” button. Then another page opens up, with “today’s value”! Ooooh! Today’s value! I can’t wait. So I click THAT window closed, and then ANOTHER pop-up ad asks me if I want to subscribe to People magazine.

You CompuServe folks, listen and listen good: I’m paying $21.95 a month for your service. If cable tv pay stations acted like you do, they’d maybe go bankrupt! If HBO started showing ads throughout its movies like regular tv does, a lot of people would be angry, eh? So why in the world do you think you can get away with bombarding me with ads, when I’m clearly paying for your service? If I want to see ads on my internet, I’ll sign up for Juno’s FREE internet service. At least their ads are justified if you’re getting the service for free.

And what’s more, why do you think I want to see the ads OVER AND OVER when I switch Screen Names? Once upon sign-on is TOO MUCH!!! Good grief, I feel like I’m on the Futurama internet, where you have to literally fight the ads off by kicking and punching an army of them when you first sign on.

It’s ridiculous. I can’t wait until my stupid 3-year commitment to you, CS, is over with, because I’m gonna be outta there and subscribe to an internet service that respects me a little tiny bit more!

Word up, fuckin’ Compusuck. I hate Compuserve, too, you’re not alone. In fact I hate all things AOL, as has been well established.

[sub]See Falc? This time I offered empathy first, before offering a solution.**

However, you can get around this, maybe. You might could peruse the Compusuck help site and see if you can establish a Dial-Up Networking connection. That way, you can just connect up, use your own browser and e-mail manager (like Outlook Express) and circumvent all their banner bullshit altogether.
Then again, it may not work, since they might use the wrong type of servers for this.
But it’s worth a shot. I know it works great for Earthlink, even if you have to do all kinds of shit to set it up, it’s worth it.

Lexicon, I don’t think that will work. AOL/CS loves proprietary control over its content. I know I can use IE (the non-CS version) with it, but I think their mail system is proprietary and you can’t use third-party mail or newsgroup programs with it. <Sigh>.

smooches Lexi Very good.

Juno shows it’s paying cutomers the ads too.
I’m with you, I’m already paying for the service, get your banner ads out of my face.

Yahoo (usually one of the good guys) does this with their email service and it drives me nuts. I thought by paying to upgrade to the 25Mb mailbox, I’d be spared those obnoxious little ads they tag on to every message, but they’re still there.

It’s especially irritating since if I’d known that, I’d have kept my money and gone back to pine (I’m only using Yahoo at all for the convenience of universally accessible html mail). Even their FAQ says the ads are there to support the FREE services – why include them for paying users?

There is a free program called AnalogX POW that you can program to automatically close pop up windows from specific sites. You still see them pop up, but then they close immediately. It’s **here.

I remember Compuserve. We used it years ago before every company started using a monthly rate.

It sucked then, too. Except for the porn that was available through the Compuserve system. A 14-year-old kid can’t possibly get enough porn… :smiley:

Just get a freeware ad blocker. For example: Naviscope, it blocks ads and popups.

Snark Hunter I, er, have a friend who uses AOL and there is a (completely unadvertised) flag to switch off the sign-on pop-up ads. Took him months to realise he could turn them off. Just wondered if there may be a similarly buried option with Compuserve?

Where’s the flag for turning the popups off?

TPWombat, I know what you’re talking about, since I used to be an AOLer. But so far I can’t find a similar thing on CS, and I’ve had it a year. You can turn off the e-mail, postal mail, and telephone solicitations for CS, but not the pop-up windows, unfortunately. Grrr!

Er, um, no, what?? :confused:

User of Juno Gold here–no banner ads. Banner ads are conspicuous by their absence. That’s why we caved and paid.

But are you perhaps referring to the very annoying way that your Juno paid service doesn’t carry over to other e-mail accounts on your computer? Here at this end, the Juno Gold account is under the Better Half’s e-mail account, but if any of the kids absent-mindedly click on “Web” while using their own e-mail accounts, you get taken to Juno Free Internet, which does have the banner ads (and takes glacial epochs to load). So the kids have all had to learn that they have to Switch Accounts to Daddy’s account before surfing the Web.

Oh, and there’s one banner ad at the top of the main gray Juno Read/Write/Web pages, but once you go on the Web, that’s gone.

Do you mean that when you open your Juno you don’t have to close 2 or 3 ad screens every time???
I noe realize that my Juno Gold doesn’t have it’s own banners, I guess I’m being annoyed by other webistes banners, but I do get at least 2 ads evey time I open Juno.

Do you have CS2000? If so, you can indeed use third-party email software. My boyfriend is currently using Eudora to send/retrieve his email - it works like a charm (through the CS IMAP server, IIRC). Compuserve does give instructions for configuring Outlook or Netscape Messenger for your email, but you really have to dig through the Mail Center to get that info. You can also use webmail for CS2000 by going to http://www.compuserve.com and logging in from there, but you can’t save old email on the server for more than 7 days that way. I don’t know offhand about other newsgroup programs because we don’t use any, but if other email programs work …

We have a cable modem right now so I haven’t actually tried this myself… but I think you can bypass the CS interface to dial up by using the Internet Connection Wizard in Windows to set up your connection. Just go to the control panel, select “Internet settings,” click on the “Connect” tab, and let the wizard walk you through it. (I can’t actually test this right now for you because I’m working on a Mac - sorry. Someone please correct me if I’ve goofed.)

Hope this helps.

Let me guess: you got $400 off on a recent electronics purchase, and all you had to do was sign up for 36 months of CompuServe at $22 a month. That’s $792 in ISP fees for 3 years.

My ISP is $10 a month, or $360 for 3 years. By not getting CompuServe, I lose out on a $400 rebate, but save $32 in the long run, and don’t have to put up with ads or CompuServe crap clogging up my registry. (Or, if you’re going to be bombarded with ads anyway, you can sign up with a free ISP and come out ahead $392 in the whole deal.)

Sorry that your ISP has a license to annoy you for 3 years, Snark, but those “rebates” are a joke.

Fillet, thanks for the info. I had no idea CS could use third-party software for mail and NGs. I thought it was totally an AOL clone. I’ll put this information to good use next month when I get my cable internet connection. Thanks!

Nurlman, yeah, I know, those “rebates” they offer are rip-offs. I discovered this too late, however, so I have to either pay them $450 to stop the service, or stick with 'em for 2 more years. I would have been much better off if I had been less greedy, <g>. That $400 rebate lured me into the deal. Darn it.

Back in 1989, Compuserve was the primary public access to what was not yet called the Internet; the three machine-specific services out of Vienna VA (Q-Link for Commodores, AppleLink, and PC-Link) which were turned into AOL 18 months later had, together, about 15% of their membership of about 100,000. Prodigy and TheSource were even smaller. And CS was the competition to beat. Later AOL bought CS, and kept it as an independent service.

Oh, and Steve Case was a sharp marketer with a bit of an ego, even then.
::: Poly puts on his Garth Brooks CD, switches to “Much Too Young to Feel This Damn Old” ::::