My husband wanted to know if you could help with a problem. For a few months now, he hasn’t been able to send any email from his laptop using Microsoft Outlook. He can receive messages, but in order to send he has to go to the website. He can, however, send email from Microsoft Outlook on the computer at work, which is set up in the exact same way, same internet service provider even, with no problems. His email is through myrealbox.com, and the computer is a little Toshiba laptop. I’m trying to send something right now, to see what the error message is, but it’s taking forever. Oh, here it is:
Server Response: ‘500 Unsupported command.’. (Account:xxxxxxxxxxx, SMTP Server: ‘smtp.myrealbox.com’, Error Number:0x800ccc62).
I have no idea what that means. Can you help?