I’m trying to use the Windows Update feature, and when I click on the Product Update button, Internet Explorer locks up with a message that says “javascript location replace(”#aS001")" I can close IE with the Ctrl-Alt-Delete box, but I have to restart the computer before IE will run again.
I tried calling the Microsoft customer support line, and they have the audacity to charge me a fee to give me support for their crappy product! So I’m turning to my fellow Dopers. Does anyone here know what’s going on? What does this error mean, and how do I fix it? I’m running IE 5 on Windows 98.
That would work, but I want a computer system with a future, not one that’s pinning its hopes on making a fashion statement.
I figured out the problem after I posted. On a hunch, I turned off Norton Installation Monitor (or whatever that program is called). Windows Update worked fine. Twice in a row even :eek:
I’m still apalled that Microsoft charges fees for their tech support, however.
Assuming you can still use IE, why not take a look at Microsoft’s knowledge base at http://support.microsoft.com ?
If it’s an issue they’re aware of, Microsoft will probably have a workaround for you.
It’s also possible that the javascript is corrupt or it just didn’t download correctly, in which case you’d be best of trying to update later.
There are a great many third party sites that also have good FAQs and troubleshooting for W9x. Some of the “problems” we experience with Windows are “features” to the folks at Microsoft, and still others are simply unacknowledged.
Ah! My “fashion statement” is running just fine, thank you very much. I didn’t have so many problems when I was updating my OS. I didn’t need to write a message board for advice and support when I needed to update my OS. Fancy that!
And it runs all the latest applications just fine, and often faster, than my PC. So what’s your point here?
– That would work, but I want a computer system with a future, not one that’s pinning its hopes on making a fashion statement. –
And I seem to have seen new little IBM computers trying awfully hard to look like an iMac . . .peripherals and all . . .color, anyone? That fashion statement must be worth copying . . .(kinda like the desktop . . .:D)
