I don’t need this fucking aggrivation. I figured a loan from you would be easier for me than from a bank and that I would be enhancing the pockets of people not corporations well fuck me with a dildo used by Snooki because you more backwoods then the banjo players in Deliverance.
When I learned about your loan origination fee I didn’t bail because I didn’t want to go to my CU for a debt consolidation loan due to pride. Instead I opened my account at a rate in line with what I thought it was worth.
I thought it was crazy to not allow additional payments to be sent by check to you but then I figured since you have to credit multiple people with my payment it was more time consuming if you had physical payments coming in so I called to setup additional payments when I had the money.
Now I decide that my main Credit Union isn’t doing it for me. I have better services from another one so I move all my banking to the new new one. This means I have to change the account on your end, I thought I did it correctly, I even received the email from you saying the payment will come out November 4th from the new account.
So November 4th passes and no withdrawal. A few more days go and I see I was credited on your site for the payment. I check the new and old account and it doesn’t show anything,
I call customer service and the person I spoke to didn’t give a name but assumed me all was ok. Four days later still no money from my account and my status still shows as paid. I call again and am told there was a glitch and it will re-pull,
Well two more weeks go by and nothing. I could give up now and be a little wealthier because you think I paid but I’m trying to be honest here. So I call again and am told they don’t know what is happening but collections can process the payment. I figure all is well and I let it go.
December 4th my next payment was due. I check my bank and yes! you did take it out but the one from November still has not come out from my account.
I call customer service and tell them I need to speak to collections because that is what I’m told but the phone person tries to help me. He said the system shows the December payment is fine. I then had to explain what the problem is. He looks sees the notes and aid he thinks collections left for the day but he will talk to them tomorrow and then call me,.
I’m trying to be honest and ethical and you are making this difficult. I could pay this off with a personal loan against my savings but I don’t want to cause the people who funded me to take a loss from their early fees.