Okay, now I know I am gonna get some nasty reply’s to this but, I am a telemarketer. Yes, that’s right, the evil spawn that won’t stop calling you… that would be me. Let me say first, I hate my job, anyone that had a job such as mine would hate it passionately because I HATE calling people and bothering them. (But as a struggling university student, the money is far too good to turn down lightly… some of us make as much as the business people we call.) So, that said, I feel I should probably clear a bit up for everyone.
First, let me discuss the mysterious “lists” and “databases” that so many people I call have the totally wrong idea about. There rarely is a special list that is used, or a database… often telemarketers just use the phone book. That’s right, the phone book. So, no sir/madam there is nothing I can do to get telemarketers to stop calling you unless you want me to ring up the yellow pages and have them remove your business from their listings- but that might cost your company real business.
Secondly, there is no do-not-call list. We can be polite if you insist there is one but, nope, sorry, that would be far to easy… if such a list existed don’t you think everyone would be on it? And you can use the do-not-call list idea to threaten to sue us ,as some people have suggested above but, no offense, you’d have to find the telemarketing company first and, let me save you the time and say, that is no easy thing to do. These companies are aware of how much they are generally despised and they do not put up signs saying “Here we are, come hang us from the nearest tree.”
Okay, next, I am not the kind of telemarketer that is connected to a computer that dials all the numbers for them but, I know about such things and, let me tell you, that is an even worse deal than mine because, while I can take numerous smoke breaks during the day, between calls, to help deal with the absolute evil of what I do, those others cant even take a break- they’re hooked to a computer like a chain and forced to stay perky and alert while the computer dials number after number after number. Now, that sucks.
Okay, next… so you get calls 6 times a day? I can assure that it isn’t the same telemarketer calling you each time so, what do you want? There’s no telemarketers union (gee, wouldn’t that like, bring about Armageddon if there was one?). So, we don’t call each other and say “Yes, so and so doesn’t wish to be bothered today so, lets nobody call him?” or “So and so is having sex so wait 5 seconds while he finishes and then call him.” If you get 6 calls a day, be happy you don’t get 10… there are hundreds of thousands of telemarketing companies out there, and each individual telemarketer goes through about 300 calls per day. Do the math. Yes it’s a conspiracy, yes its evil, yes it would be wonderful if human beings had never thought up something so monstrous.
Next, a few times a day I get someone that wants to speak with my manager. I usually say he’s “unavailable” or “busy with a client” or some such crap but in actual fact, I don’t really have a manager. I’ve got a supervisor who hands out pay checks and phone numbers but, no actual manager because- we’re telemarketers… it’s the easiest (and therefore worst) job in existence. No manager needed.
So, straight from the telemarketers mouth- what is the best way of dealing with us? If you are being called at home, hang up as soon as you figure out what kind of call it is. We don’t care if you hang up on us. It is far from being the worst thing that happens to us during the day and, most of all, its honest.
Now, if you’re being called at work, well, what you need to do is to get a secretary to screen your calls. We much prefer to deal with secretaries that know their bosses’ minds than to get through to the managers who then ream us out because they really don’t have time for us. But, it isn’t enough to just have a secretary- they have to be trained on how to spot us: They have to know that even though we may call and ask for a manager by name, we do not necessarily know the person we’re calling so, the secretary always needs to ask what the name of the business is that we work for and, if she does not recognize the business as a client or customer, to ask for what kind of business it is that we do. Key words are " information" “introductory call” and even “business proposal.” If the secretary is in doubt, it’s never a problem to just ask flat out, “Are you a telemarketing or information service?” If they’ve been mistaken and insulted a valid client, the secretary can always explain the reason for the question and apologize because, trust me, most business people would understand the reason for caution.
So, I’m afraid that’s all the advice I can give… if there were more Id freely give it. Unfortunately, there simply is NO way to get telemarketers off ones back for good. It’s a hazard of modern business. It is used as a marketing tool because, regardless of how many rejections we get each day, it does actually work to bring in a lot of money for our clients. Even though you may not be interested in what we are marketing, there are many other people out there who genuinely are interested. If we could use a psychic to figure out who those people would be before we started calling, well, shit, that would be great. But we don’t. The psychics are all busy on late night television.
Oh, yes, there is ONE surefire way to never receive another telemarketing call and that would be to start your own telemarketing service. My company never gets telemarketing calls.