Here’s an odd question. I know a guy who works in the kitchen of a very well known fast food chain store. About a couple weeks ago they hired a deaf woman, and have her working in the kitchen. Nobody in the store knows sign language, and she can’t read lips well. Basically management taught her to cook some things, and the idea is that someone points at her when they need more stuff cooked. At all other times she just stands there and does nothing.
According to this guy, she seemed to him to be depressed and lonely about the situation. She is apparently quite intelligent. This guy has even communicated with her by written notes, and she is quite literate. The problem is in the kitchen things are very fast paced. The hearing employees communicate verbally by telling each other what needs to be done, and they have to hustle quick to do it. This store does a lot of business. No time to stop and exchange written notes.
This woman most definitely knows sign language. One day someone drove to the store to pick up this woman, and he saw the to of them quickly communicating using sign language. This guy I know speculated that if he could somehow learn sign language, things could go a whole lot quicker when working with her in the kitchen. Rather then her just stand there half the time doing nothing, he could tell her to do something useful. And if she needed him to do something, she could just communicate this via sign language.
Thus this guy asked me if I knew any resources where he could learn some sign language? Being an Internet rat, I replied that since just about anything you can imagine can be found on the Internet, surely there must be sites about sign language. I told him I’d look around, and get back to him.
I did some digging around on the Net. Apparently sign language isn’t so simple. I found there are 2 main types of sign language, American Sign Language, and signed English. The former is basically a natural language, while the latter is just translating English to sign language. I guessed she probably knew ASL, and managed to find a website where you could click on a word or term, and it would show a .gif of someone doing the sign for that. I used that site to learn myself the most basic dozen or so signs. Such as “yes”, “no”, “do this”, “don’t do that”, etc. Including the sign for “what is the sign for this?” The latter seemed to me very important. If dealing face to face with a deaf person, if they wanted they could teach someone who could hear on the fly.
The next day I met this guy. I taught him the sign langauge I had learned from this website, and suggested he try this at work with this woman. I pointed out she might not want to communicate with him at all. But if she did, surely she’d respond and try to teach him some more sign langauge.
I talked to him yesterday. She was receptive to the fact he wanted to communicate, and even taught him a number of new sign language terms. They now regularly communicate via sign language, to the confusion of other employees. The managers just ignore them. Last thing on their mind is interefering with an employee who is increasing productivity. No customer will complain if they get exactly what they ordered faster.
I just talked to this guy earlier today, and he asked me for the URL of the site I learned this sign language from. He seemed particularly interested in the possibility of learning more about sign langauge beyond orders. He was thinking about the possibility communicating with this woman on a higher level of understanding. I e-mailed him the URL, with the comment that sign language is so complex, learning it probably can’t be done from a website. Then again, he is not limited to just websites. This woman can be a teacher.
Thus back to the topic of this post. Is learning sign language that difficult?