There are several screenings in the normal process. Mail to Cecil is first sorted by Staff, for example deleting spam mail quickly. No, Cecil doesn’t want to make $50,000 a week working at home. No, he’s not interested in yet another copy of the “true story of Snow White.”
Some mail is too stupid to be believed, and is usually discarded. We get stuff that is better sent to Dear Abby. I swear, it’s true, we got someone asking, “Is my husband having an affair?”… I mean, yeah, OK, Cecil knows everything, but he ain’t like omniscient, you know.
Some of those too-dumb-to-be-believed questions are filed away and used by Cecil as filler (“Why do they have a marijuana leaf on the Canadian flag”, frinstance.)
There are also a bunch of questions that have already been asked. (We must get the one about men’s nipples two or three times a week.) If the Staff reader is feeling generous, he/she will send a response that includes a link. Sometimes, just a note that says go look it up in the Archives (or Dictionary, or any cheap encyclopedia.)
Cecil is looking for questions that will make a column. Thus, movie, TV, and sports trivia usually are discarded; sometimes, we respond to suggest the question be posted on the Message Boards. Questions that can be answered by a simple yes/no response, or that have already been thoroughly handled by snopes, tend to die at this point.
The rest go on to Cecil. Some questions Cecil tosses to Staff, and those often become Mailbag/Staff Reports. Other languish for months, or even forever. For instance, the recent question on the origin of pizza was asked about two years before the response was put together. The question of what Staff members do is purely up to them, which questions strike their fancy and which don’t. There are usually around ten to twelve new questions posed to Staff each week, and we only post two or three on the website. We don’t pretend to run an “Information Please” type of site that will try to answer everything.
OK, that’s the “standard” process. OTOH, we’re dealing with Cecil, and his tastes and selections are beyond mortal ken. (Nothin’ personal to SDStaff Ken). Sometimes he recalls questions that he sent to Staff. Sometimes he takes a question that we thought was really stupid and makes it into a stunning article. So there’s always exceptions.
But that’s how it works, mostly.