Just spent another cold and lonely night cleaning spy-goo off of someone’s computer. I do this maybe 3-4 times a year for various family members - including the times when I say “it’s fux0red. Bring it over, I’ll reinstall…”
But I wanna know, seriously, how exactly this happens. The internet (including this board) is SPEWING with HijackThis logs and the likes from Joe User asking how to rid himself of “this spyware or trojan that I seem to have”. In the course of fixing the problem at hand friendly techs like me also end up cleaning off gigs of goofy startup programs that people didn’t know they had or didn’t want or something.
The last 2 folks I cleaned up after use web-based email exclusively, so Outlook isn’t their problem. So it’s either IE or something else (?) They also run Spybot and ad-aware (like I told them) and have all those “fancy” SBC-provided tools that supposedly keep the baddies out. But they still get infected from time to time.
So where exactly do you GO to get this stuff? Seriously. I rarely get spyware and if I do, I know exactly where I got it from (warez/cracks surfing. I’ve since given up the hobby). I know exactly when I’m infected and am usually clean shortly thereafter.
Do you know where you get it from? Can you admit to the things you may have done wrong to acquire these nasties or do you seriously not know?
I’ve never gotten straight answers out of anyone I help. Either people don’t know or they won’t cop to it. Usually they don’t come to me until a few weeks after infection and by they they dont’ have the slightest clue what misstep they took.
I’m not trying to belittle or yell at anyone. Helping people clean up their machines is just something I am used to now. I am genuinely curious as to what everyone else is doing differently than me that is causing all of this…hubub.
With all of the ISP-based tools out there and the filtering of messages at the server level, and alot of folks using web-based email and/or switching browsers…the pop-up blockers and the AV programs and the shutting down of most of the popular P2P networks…what else is left to do the damage?
My guess…alot of the “harmless” apps are coming bundled with safe apps and people are installing them unaware (like Viewpoint with AIM). And on the “nasties” side, I am thinking the popularity of online poker. The poker java apps are forcing stuff through…
So, general public at large - tell me where you get your spyware. I don’t know why I want to know, but I do.