Remember with drug and/or alcohol issues, you can’t really fire them straight off. Because they are considered “illnesses” or “disabilities” you have to give the person a chance to set themselves straight.
Of course you can force them to change jobs, for instance a driver in a hotel, who has drug issues, may be forced to change jobs till he can complete a treatment program and verify he is clean and no danger.
I used to work overnight in a few hotels, and it’s very difficult to get fired, because it’s hard to replace them. I had on clerk he was very marginal. H/R wanted me to fire him and I refused. I said, “No, not till you can get me a replacement.” I told them, as employees go, he was marginal and I didn’t like him but I was not going to work 7 days a week for months on end till you find someone.
I ran a call center and the rules there were very strict so it was easy to get fired, by simply not meeting standards. For instance, all operators had to maintain an average call time of 2 minutes. I remember one lady, Frieda, I felt so bad firing her 'cause in every single way she was a great employee.
She came in every single time we called her, was polite, we’d get letters about how helpful she was, but she just couldn’t keep her call times down. I even went to the owner of the company and asked for an exception, but he said, “No.”
I was fair about it. I told her that her call times were way too high. I told her she’d be given 60 days to get them below 2 minutes, and I even assigned my best agent to help her.
In the end I had to let her go. I felt really bad too. It wasn’t tragic as the call center was a second part time job for her, but still…