I’m mostly a lurker here, but now finally have an issue with which I could use the help of your varied expertise(s)! Here’s hoping one, or a few, of the teeming millions can help!
I bought a piece of metal art off eBay appx 6 months ago which has now turned to be defective. It’s a 3-part wall hanging that has aluminum backing, then was painted decoratively and finished with a clearcoat (the same kind of clearcoat that is used for cars). Here’s a link. And yes, that’s “thee” artist’s website.
Now, this piece of art has done nothing but hang about 12 feet high on the interior wall above the door to my back patio (what, it’s a big wall!). About a month ago, I noticed that the clearcoat on 2 pieces of the art has started peeling from the backing, making two big bubble spots on the pieces (about 1/3 of each of the pieces). Upon contacting the artist to see what the issue might be, I was given a stern (rude) response stating that I must have used some sort of solvent to clean it (?!). Obviously, since that would be one heckuva silly thing to do, I hadn’t done that, and so stated this to the artist. I offered to ship the piece back at my own cost to see if the artist could either fix it or replace it. The artist said that no, he doesn’t know what I’ve done with the piece to create this problem, but nothing like this has ever happened before, and that was that.
Now, I paid about $600 for this piece, which is a freakin lot of money! So I asked the artist again if he would kindly just look it over and see if there was anything that could be done. Again, I’d ship it back at my own cost. The guy again refused, and told me I should go buy a pair of underwear and try to return it 6 months later and see what happens. :rolleyes:
I come to you to ask if there’s any sort of legal recourse that I might have? Any kind of artist’s forum of any sort where this guy could be reported? Any other creative (legal) ways we can think of to stick it to this guy? Or am I just screwed? Seriously??