I’m writing this post from my work computer- I work at our family business that is one of the such companies everyone is talking about in this thread. And I can tell you, there are a lot of incorrect assumptions being thrown around here.
First, sure, there are some people that are all tee hee hee over not having to pay the IRS. They like to stick it to the man. Those people are tax protesters and I can tell you straight away most such companies will NOT deal with them. These people are not only epic pains in the ass, but they also are willingly breaking the law, something we refuse both logically and ethically to allow.
Second, there are people who just got over their heads. Trust me, it’s very easy- with interest and penalties- for a relatively tiny tax debt to balloon up huge virtually in the blink of an eye. Sure, they should have known better and paid in the first place, but people make mistakes and also, your average blue collar construction guy isn’t really going to realize the implications of their oversight until it’s far too late. $5000 becomes $15,000 in 3 years, $15000 becomes $45,000 in another three. In this case, we also see a lot of average folks with maybe a high school education who had a business that had one or two REALLY good years, then business fell off completely. Their fault? Absolutely.
Thirdly, there are the people who couldn’t pay their taxes one year because of an emergency- we see this a lot, horrible stuff, cancer, heart attacks, valley fever, etc. We’ve got one client whose husband did their taxes every year for 45 years-- then got Alzheimer’s. She was over her head and even if she did file, she had no money to give the agencies. So, these people then get over whelmed and don’t file for the next three years. Their mistake? Absolutely, but I’m sure our clients aren’t the only people in the world that sometimes bury their heads in the sand to avoid a problem. Before long, that tiny problem is now huge- huge to the point where the person once again just can’t pay.
I think most folks don’t realize how relentlessly the IRS will pursue things. They’ll take all the money out of your bank accounts, garnish 90% of your check, on and on. Again, is it the person’s fault? Sure. Should they have paid in the first place? Absolutely. Can they pay now? Most of the time, no. Plus, they have to eat/ feed their kids/ pay rent, etc. The IRS also regularly doesn’t even adhere to the legal standards which they are supposed to- leading us often to have to invoke the help of congressmen and other such folks. I know it’s hard to believe, but they- the IRS- break the law, too. Not always, but I’ve seen it enough times now that I’m certainly tremendously jaded.
Look, we’ve had clients that have come into us on the verge suicide because they can’t figure out how to fix this situation. We’ve had clients kill themselves- one woman’s husband hanged himself because he didn’t see a way out. Just a few weeks ago, a man who came into see us (but wanted to get back to us) shot himself in the head-- his last phone call was to an IRS agent that told him there was nothing anyone could do to help him. This man was living in his car, starving, because the IRS was taking almost his entire paycheck. Was it his fault that he was in that situation? Absolutely. Did he clearly have mental issues greater than his tax problems? Sure. Should a government agency be so unwilling to negotiate with a clearly desperate citizen that the person feels utterly helpless? Never.
It’s easy for us to dismiss these people as irresponsible- I know I did for a long time. The fact is though, that it’s very difficult to understand total desperation from an outside perspective. When these agencies are unwilling to negotiate or to even work with a citizen, it’s just not a good thing. I’ve seen far too many grown men sobbing in front of my desk because they don’t know how they can pay their tax debt and feed their kids. Should he pay his taxes? Absolutely. Can he? No.
So we help. There are Offers in Compromise, mentioned earlier, but those don’t really get accepted. We do our best to find a resolution that benefits everyone- which 98% of the time leads to the client paying the absolute most they can on their debt.