[QUOTE=Nuveena]
I don’t see anywhere that he asked if it was a valid check. He asked if sufficient funds existed in the BofA business account to cover the check. The teller apparently answered that it was a valid account and that there were funds to cover it. He said, “Great,” and asked to cash it.
If had voiced concerns about the validity of the check to the teller (and he was suspicious; it was a $2000 check for a $600 pair of bikes), maybe he wouldn’t have been arrested. That said, I do agree that the police were overzealous here.
[/QUOTE]
Please forgive my ignorance if I’m off base, but doesn’t inquiring as to whether an account has sufficient funds imply asking whether or not it was valid? After all, if the account wasn’t valid, wouldn’t the bank teller be able to tell him that when checking the account’s funds? And if the check itself wasn’t valid, wouldn’t the teller also be able to tell him that when attempting to cash it, without resorting to such extreme measures?
No, maybe he didn’t use those exact words, but it seems implied that he was checking to see whether or not it was legal, valid tender.
I mean, it should have been a simple scenario, although I am not a banker or a teller. Shouldn’t it go something like this:
After the initial, ‘This account has sufficient funds, you’re OK’ and ‘Great, I’d like to cash this, please’, the teller goes to the account to cash the check.
Uh oh, warning pops up, or whatever warnings do when accounts are flagged. Blow streamers through the air and flash red sirens, for all I know. Pixels dance about the screen, or what have you.
Teller: Excuse me a moment, I need to check with my supervisor about something.
The teller can then go to whomever they need to see about the matter.
Teller: A customer came in wishing to cash this check. I informed him that the account funds were sufficient, but there appears to be a problem with the account. (Maybe it gave them a message to get a supervisor, maybe they got the 'flagged for fraud message, whatever. They can explain that.)
I don’t know bank policy or chain of command, but it would seem to me that it would be easy enough for the bank teller to explain the situation and request the manager / whatever come out and deal with the issue. The supervisor / manager what-have-you could then address the customer.
I also don’t know what kind of confidentiality restrictions they have, but assuming that the manager person is able to tell the customer that the account and/or check is invalid or marked for fraudulent activity:
Manager: Sorry to keep you waiting. Upon inspection of the check, we’ve discovered that it is invalid (And that the account is flagged for fraud, et cetera, whatever they’re legally able to reveal to that person).
Then, just possibly, they could question the person to ask where they received such a check, or the circumstances leading up to them trying to cash this check here. The customer could explain, ‘I sold some bicycles online, and this is the payment that I received from the buyer.’ And whatever other necessarily details were required or asked.
Obviously the check could be destroyed, and there is no harm done to any party. Why the police had to be involved to the extent of coming and taking the guy away in cuffs just seems completely out of line, to me.
Again, I know nothing of financial politics, or how banks function, or their policy, and I don’t pretend to know. This is just common sense of my own brain as to how a bank should, or could handle this type of situation. I hope I’m not being terribly ignorant, although I may be altogether too optimistic, here.
I don’t believe it’s all the bank’s fault or all the police’s fault. But perhaps if ONE of the TWO parties could have had a sane human being on their side, this poor bastard wouldn’t have been sent rowing upstream on shit creek, with his face for a oar.
It’s not like the guy came in all sneaky-like with an AK-47 and a facemask and told the teller ‘Gimme all yer money.’
Again, feel free to cane me if I’ve messed up important details.
With cane sugar, preferably. I haven’t had my sugar fix, today.