I pit customers who have no manners, consideration or couth

Ok… I work (or rather manage) retail…

so I may have some bias…

But I saw something that can only be described as a fucking wondrous example of customer ignorance/rudeness…

It wasn’t even in the store I work at…

I was waiting in line to pay at a store and a guy litterally pushed his way into first place, using elbows and “Fuck you”'s to yell at a cashier.
When he got to the front of the line, he started screaming at the cashier “I have been waiting 10 minutes for some help!”…

The cashier reached for the phone, saying “Let me call a manager…”

She was interupted by the “customer” saying… “Don’t phone anyone… I want help NOW… fucking NOW!”

The Cashier responded by saying “I am just going to get a manager, so that you…”
The customer knocked the phone out opf her hand and said “No phone… I want help now, YOU come and help me right fucking now!”

I stepped forward at that point and said in a no bullshit voice ((I am 6 ft, fit and although in my late 40’s, capable of being an 'alpha male" as required) “This person is TRYING to help you… if you just want to have atantrum, I suggest you do it outside.”

Then I used diversion. “You interupted a transaction this cashier was attempting to complete - (turningt to rest of people in line) do you want this man to hold you all up?”

The collective stare calmed him down and with a few expleteives he fled.

fucking customers…

FML

Good on you for intervening!

I believe in public shaming in these instances, so you get a big attaboy from me. Stupid people who think they are the only one in the world who matters.

My daughter used to work in a convenience store and people would do all manner of crappy thing to her. Screaming, swearing, throughing sodas at her head…all in a night’s work at your local gas station / mini mart. I wish more people had been willing to intervene when she worked there.

Again, good job!

That’s EXACTLY the way people ought to intervene. Calm, collected, and using public shame. Good job, my man.

I actually left work early yesterday when the opportunity arose because after 30 min of working, I was so pissed at the audacity of some people.

Ok, First off, Yes, we consider you all to be degenerate gamblers. Yes, some are nicer than others, but it is like dealing with lions, you have to know what you are dealing with at all times. WE KNOW that your inability to control your gambling can for some reason, make you feel entitled to punish the employees that are doing their job.

Secondly: For the love of fucking whatever god you may ascribe to, remember this. As an employee, I am not on an even playing field. Yes, you can be as rude as you like and, if I feel like it, I can press the issue and have you thrown out and if you don’t control your shit with security, you can end up spending the night in jail. Do NOT for one second, think that I take anything derogatory you say towards me with any sort of serious consideration. Nor do I forget for one second the only thing standing between me and complete honesty, is a mortgage and a 3 year old girl. I’m not not responding because you are correct, my silence does not equal consent, it means that my home and my child are more important what some ignorant bully wants to throw at me.

Thirdly: We are open 12 hours a day, 364 days a year for your gambling pleasure. Don’t fucking tell me to hurry, don’t wave your arms like “get moving” or suggest in any way shape or form that the speed at which I am dealing is unacceptable to you. You may get up and leave at any time. You can leave the entire 30 minutes I am there. Trust me, it won’t bother me a bit. I will deal as fast as I am able to at that time, I am not a machine, I do have muscles that tire, cards that stick, fills that need to be done and money that needs to be counted correctly, because well, it is my fucking job. And for the record, I’m not even close to the slowest dealer, I’m much closer to the fastest. So control your shit. You can get your gambling in.

Fourthly: What we do is mandated and governed by the State. Yes, that is a Capitol S. It is my job to know what my job is, what the company I work for requires and what the state requires. Let me ask you, how much of your job involves potentially violating state laws? How many of you son of a bitches risk losing your entire livelihood EVER, ANYWHERE in the WORLD, for showing you the river card? It is my job to follow the rules. To know the rules and to ENFORCE the rules, that is why the dealer is there. Oh yeah, and to take a rake.

I spend an awful lot of energy making sure my customers enjoy themselves even though they may be losing more money in the 30 min I’m there than I earn in a week. I know I need those seats filled. The Most Important Ancillary Aspect of my job is making sure that you return. So here is a clue, act like a fucking respectful human being. It is NOT all about you and your asshole behavior is affecting 10 other people.

So keep your sore loser fucking attitudes to yourself. A problem isn’t a problem if you can stand up and take one step and get away from it. Losing? Get UP.

Go get real problems.

And you old sexist fuckers who think that women can’t tell them what to do? Shove it up your dick. It is my table, my license and my job and I damn sure CAN tell you what to do. Or I can have you do it somewhere else. Do NOT treat me like I am some 1890 farmers wife who only speaks when spoken to. FUCK YOU.

'Excuse me, miss, is everyone in this line an asshole?"
“Of course not.”
“Oh, so it’s just you then.”
“What do you mean?”
“You just cut in front of all these people.”
“I have kids in the car.”
“I have a cake in the oven. She’s on a lunch break, he has a meeting to get to. We all have places to be.”
Dead like me