(This is my first pit post)
The chip in my credit card broke, so it made using it a pain (insert 3 times, then swipe), so I ordered a new credit card July 18 (not sure of the exact date)
Having seen nothing, I called August 15, they said they would mark that “lost” and issue me a new one, and rush it for no charge.
I got a new credit card today. I got all excited, but then I could not activate it.
Called my CU, and you probably guessed it, it was the card I ordered in July that had been marked “lost”
I have a backup credit card, and this really is a first world problem, but it is still frustrating.(especially because I got my hopes up only to get them dashed)
Usually when a credit card is lost, they also give you a different number and expiration date and 3-digit code on the back. That’s where the pain really is, when you do most of your shopping online.
Last Monday, my ccard provider called me about a transaction which turned out to be bogus, so they were going to issue me a new credit card. It came yesterday. So the only people I could be mad at were the fraudulent dickwads who made a feeble attempt to steal from someone, when they had neither the expiration date nor the code.
Actually the card they cancelled has a different number, but it looks like they cancelled my (broken chip but ok for online stuff) card was ALSO cancelled. Have to wait until tomorrow to clarify.
3 years after moving, my debit card was hacked/used by someone else so my CU sent me a new card. Which I didn’t receive. At the three week mark it still hadn’t arrived but they begged waiting yet another week while I lived with carrying cash for everything. At the 6 week mark, I demanded that they send another one to themselves and I would come pick it up. It arrived at the CU within 4 days. I wanted to know what was up with that time difference. They sent it to the old address. I asked what was up with THAT? Oh, maybe the address change I registered when I moved didn’t get sent to the company that handles the debit cards for them (Visa). I asked WHY? Oh, well, some errors were made… Grrrr.
OK, they confirmed that my original credit card (with the broken chip) was closed out, but they cannot explain why. Card #3 is in the mail, maybe I will get it before Halloween…
Wow that’s a real pain, I pretty much only use my card . Fortunately, my CU makes it really easy to get a replacement- you can go to any branch and they can “print” a new one. Since I use my card so much I’ve had to get it replaced a couple times and it’s always been quick and easy. I could even get a new card with the same numbers, but when I got a different looking one with a promotion for a local nonprofit the numbers did change, but it was all done right there at the CU, no waiting for activation or anything.
Having a backup card is a good idea. It also pays to be sure that both cards are issued by different organisations so that cancelling one does not affect the other.
Last month, my credit card chip had stopped working about half of the time, so I called the number on the card to order a new one. One of the phone tree options was to “replace a damaged card”. The new card I was sent has the exact same number, expiration date, and security code as the one it replaced. It came in about 2 weeks. It was a Citibank Visa, fwiw.
Got new card today (FedEx, and was able to activate it) Now to change all my automatic payments to the new # (I suppose I could wait until they bark that the old # doesn’t work) – it really isn’t that many.