Here’s a snap of my receipt. I bought two packs of grill sheets ($8.99 ea. ) they’re thin stainless steel reusable meant to keep your grill clean or in my case to protect your food from a filthy grill.
A sign nearby stated 15% off all Grilling accessories so I bought two packs. Of course the discount failed to show up at the shop and scan checkout so I brought it over to customer service. She called the dept to check my accuracy and said the sale had ended but she’ll refund me the discount. I figured it’d be about $2.50. It takes some time for her to figure out/complete the refund transaction and then she counts out $14.32 and gives it me.
Uh, wut? That looks like I paid $3.66 for two packages that ain’t right but okay you have a nice day too!
For the life of me I can’t figure out what the heck she did, even looking at my refund receipt it makes no sense to me!
It looks like she rang up a refund for fifty percent, not fifteen. She could have misheard you, but you say she called the department to check your accuracy. And then I still don’t know what happened after that!
What state are you in? Each state has its own scan law. Often there is also a penalty for an overscan, such as 50% purchase price up to $20, or something of that sort.
Yeah, I can’t make heads or tails of it. If you just go by the refunded/canceled-out numbers, (-8.99) and then the re-input of the correct price (4.49), you should have a subtotal line of -9.00. There is a discrepency of 4.62, as if there is a $4.62 void carried over from somewhere.
I don’t think that .23 or .21 is used in the calculation anywhere, but I do wonder why the “store discount” is two different numbers for the same item?
To me, it looks like there is just some information missing somewhere, as none of that adds up. I can’t use any combination of those numbers to git the -13.62 subtotal mark.
Refunds at the customer service desk are usually go smoothly. Norma was having a trying time with the register and finally pulled out a calculator. Could she have plugged in her own numbers and manually created that receipt?
But if I’m gonna give someone 50% off $17.98, how do I end up handing over $14 and change? Lol.
Since this was at Meijers, it might have been Michigan, where the scan law is “to refund you the difference between the amount charged and the price displayed plus a “bonus” of ten times the difference, with a minimum of $1.00 and a maximum of $5.00.” The total overscan is 2.70, with the 5.00 bonus applied to two separate scans, or a total of 12.70. At least, in the ballpark.
What if an item is advertised on sale but the clerk charges me the displayed price, which is higher than the advertised sale price; am I entitled to buy the item at the advertised sale price and receive the bonus?
You are not entitled to the bonus because you were not charged more than the price displayed for the item. Whether you are entitled to purchase the item at the advertised sale price is a fact-specific question best answered by a court. The failure to sell goods, merchandise, commodities, or services in the manner advertised, or the refusal to sell at the price advertised, or in accordance with other terms and conditions of the advertisement, creates a rebuttable presumption of intent to violate the Act.