Apparently you are not aware that Loctite sells much more than just threadlocking adhesive. They also sell caulks, epoxies and so forth under the Loctite brand. So perhaps even you can learn something from the “idiots” at Home Depot.
The “Loctite” mentioned was the “red” vs “blue” variety.
For which the sole purpose is machine threads.
That the name is also used by its manufacturer has nothing to do with the product in discussion.
Thanks for the attention, but HD can be defended in any manner of ways, but your attempt to justify placing Loctite in the paint department is not one of them.
Does it really matter at all where the Loctite is located, as long as someone in the store can tell you where it is?
Shake and Bake chicken mix is located in the aisle with canned vegetables and fish, as I found out last week at my local grocery store. It wasn’t with baking mixes or spices or gravies or rice mixes. No, it was in a completely different section between canned tuna and canned corn.
I asked an employee and he knew it was in aisle 6. See, he’d probably worked there a while and gathered some on-the-job-training knowledge.
In the days when all product was behind a counter and the storekeeper would pick the bits and put them on the counter, it didn’t matter where the stuff was or how it was organized.
But, for the last hundred and some years in the US, stores have become self-serve - the customer picks the product and brings them to a clerk to make the purchase.
The big box is the ultimate in self-serve. To play “hide the product” in that environment is bizarre.
Especially a specialty item like loctite - a new hire is very likely to not know the name or the function. Finding a product becomes a crap-shoot as to the experience level of the clerk on duty.
I suspect the Loctite location was chosen because there was space on a pegboard with other small, high-value products. Putting it in the hardware (lots of cheap but bulky items) would either be invisible or very easily stolen. Perhaps a hanging rack on one of the structural posts near the little trays with the tiny hardware.
You know, I’m pretty sure that I encounter something on a weekly, or perhaps monthly frequency where I have limited or no knowledge of the term. I work in a nuclear facility with terminology and acronyms that would make your head explode.
Yet, I have the opportunity to ask for clarification without embarrassment, or I have the opportunity to crawl back to my desk and Google the term.
I’m sure I’m not the only one.
ETA:
Or it might have been placed there for fire, health, or WHMIS purposes.
Do you insist on “helping” people when you don’t know anything about the subject in discussion?
If I had accosted a random person and demanded her attention and then asked questions beyond her knowledge, her actions would have been fine.
That she demanded my time and then wasted it is not acceptable - especially since she was being paid for doing so.
I truly find it bizarre that you think someone asking if they can help you is wasting your time. And how much time are we talking about: a minute at most?
Sorry. I don’t get it.
Lighten up and talk to people. That’s kinda how the world works. Again, she didn’t know what incandescent meant and you could have explained it in 15 seconds.
If you were at a dinner party and someone said “what does incandescent mean?” would you have thrown your wine in her face and left the room? No, you would have explained it. Why treat store clerks any different than you would treat, I dunno, the wife of a friend at a party.
Please take a step back and reconsider your treatment of workers here. They’re human beings with families, and lives, not just robots programmed to serve you. Jeesh.
She not only made certain that I would not buy the product, she actually gave offense.
Do you get that?
Had she had at least looked at the products I was scanning, my impression would be different (maybe).
But she actually demanded that I chat with her. After the first dumb question (“In bulbs?”) was answered in such a way as to indicate that this particular person is not in a chatting mood, she really should have backed off “Sorry, that’s not my department, let me find someone”. How many dumb I-have-no-idea-what-we’re-talking-about questions do you get?
I walked away because she would not let me shop. I was not going to get a manager to tell her to leave me alone, and she was not going to go away. Even after I turned and walked away, she continued to demand my attention “I can get someone from Electrical”.
I was 30’ away when she yelled that after me.
Clerk from Hell award to this one.
Stake out a position and make a customer answered questions of increasing ignorance as a pre-condition of shopping.
Un-friggin-believable.
Wow.
THIRD BASE!
Wait, what?
Anyway, the equivalent in my universe is… well, Best Buy is about the only kind of store like this left near me, so Best Buy employees. I don’t expect them to know much. I expect the store itself to have the basic electronic equipment, such as MicroSD cards and HDMI cables not made by Monster and external hard drives, in a greater variety than Walmart, but beyond that I do my own research and if it’s at all complicated or expensive I’m ordering online anyway so their competence is a non-issue.
Best Buy, Home Depot, Walmart, and 7-11 are all in the same business: Leverage the power of minimally-trained minimally-paid workers to sell products at a sticker price low enough to fend off the competition. There’s a loading dock, a sales floor, and an entryway; what happens in-between is aimed at moving stuff from the loading dock out the entryway while maintaining a steady, positive cash flow in the other direction. That’s professionalism. That’s what survives.
Smaller stores are, ultimately, less-successful versions of that.
So he was right the first time – PAIN Department. :eek:
It’s all entirely dependent on context. If somebody asked me what “incandescent” means at a dinner party I’d be inclined to think it meant a guest who is a brilliant conversationalist.
I have all three. Digital is easiest to show to a typical store clerk and pretty much bulletproof. ![]()
Bringing the little guy down to size. If you can’t interact with people properly, you should shop online.
So what’s this? ![]()
http://www.customgasketmfg.com/Images/Rubber-Grommets-Bushings.jpg
I think metal eyelets become grommets when they are installed in shoes.
Aw, man. I was imagining a whole secret department at Home Depot.
usedtobe, you’re really not helping your case. Someone at a store is hired to help customers. If they were super-knowledgeable about the subject matter, they could get a job that paid better and they wouldn’t be there. The fact that she was trying to help you speaks well for her; your rudeness and arrogance speak very poorly of you.
I remain astonished that you took offense at a store employee asking if you need assistance.
An admittedly timid, “May I help you?”, is now a demand and an agressive interjection into your world? Wow indeed.
Drop everything and educate other people’s employees? Yeah the whole country over! Or, just be a civil human and respond, “It’s a type of lightbulb.” Five small words. No need to ‘drop’ anything. It’s what a civil person would have done, I think.
How dare someone not know something you feel they ought! What a world!
Exactly how damn old are you anyway?
Right. At that point, I think the vest-wearing monkey would have been justified in tripping the fire sprinkler system.
There are some folks in the world who are happiest when they have been inconvenienced or victimized, and will go to great lengths to arrive in this location. This thread is an interesting read.