I used to hear this, too, when I was a Girl Scout. Then I got involved in Girl Scouts on the business side, and found out that it isn’t.
In our council, 80% of money from cookie sales and donations goes to funding girl activities. Some goes to troops; some goes to girls (in the form of Cookie Dough), and some goes to the council. The council puts on programs that your daughter may or may not participate in, but they are usually very educational for the children who do. Our council does anti-bullying programs, outreach to girls with mothers who are in prison, and a large event every year called Believe In Girls where all sorts of educational and civic groups come to expose girls to various interests that they might not otherwise get to learn about.
Yes, some cookie sale money is spent on staff salaries. In our council, about 20% goes to administration. Most of them are working very hard for that money. They run Girl Scout camps, create and deliver the programming I mentioned above, and do fundraising to outside organizations, trying to get money from groups like the United Way and corporations and others (so that girls selling cookies is not the only way to fund programming and operations). They do the budgets and monitor troop accounts. They coordinate the cookie sale. They make sure parents and girls find out about the activities available to them in the council.
These are real jobs, and these people deserve to be paid. In our council, the wages our employees receive are below the market average for the jobs they do.
But this does not mean that the majority of the money is not spent on activities for girls.
The transition to modern technology in Girl Scout councils is greatly hampered by the fact that they are working with relatively limited budgets, and try to spend most of the money they do have on girl activities.
These transitions are happening now. However, it is difficult. Most councils have areas that are very rural and have limited service. A lot of Girl Scouts come from poor families. Access to a PC is definitely NOT easy for a sizeable minority of parents and girls we serve. So councils are adopting new technology AND maintaining old-fashioned methods, to serve everyone. It’s expensive.
Thank you, for your volunteer time, and for recognizing that it is important to volunteer when your daughter is enrolled in Girl Scouts.