Next time you’re in Chicago, go to one of the two Burrito Houses on Addison. Or Pancho’s Pistolas on 31st. Or El Jardin on Clark. Hell, there are probably hundreds of great Mexican places that deserve to be on this list as well. Grateful for Taco Bell, my eye…
McDonald’s 800 Number CSR chiming in here. Now, I don’t know how the Taco Bell people do it, but I can’t imagine it much different from our place, so here are my tips.
First off, Taco Bell wants you call, because it lets them now how the store is going. They wouldn’t be paying people to answers phones if they didn’t. Now, if it’s like McD’s, they’ll take your call, get your info and past it on to the owner/manager of that store. Local recovery is important, because if you stop going it’s gonna affect the owner more than the company. Don’t worry about them tampering with your food, that’d be really stupid for them to do and would cost them a lot more. Besides, if you’re going through the drive-thru, no one knows who you are.
Now, at McD’s, it’s up for each individual CSR if they wanna send out coupons, so I’ll assume it’s the same at the bell. So the keys to getting some coupons are:
Be polite.
Be polite.
Call around 3ish. It’s a slower time of day, so the CSRs will be awake and in a better mood.
3b) But don’t call near the ned of any hour, when everyone’s rushing to go home.
Don’t mention coupons or refunds in a anyway at all.
A comment like “I like Taco Bell, I just to see this one get fixed so I can keep going to it.” can go a long way.
Don’t threaten anything like boycotting or calling the newspaper or anything. That’s a big redflag not to send out a coupon.
Well, I’ll try to keep that in mind. The last time I was in Chicago, Ed took us out to an interesting restaurant, but I don’t think it served any Mexican dishes. The hotel I stayed in had a looseleaf binder with ads from local eateries, some of which delivered, in the area. Unfortunately, my IBD flared up and I had to subsist on roast turkey and Sprite for the rest of the weekend.
I have to say, based only on the small section of restaurants that chose to make their ads and menus available in the hotel room, Chicago looks like a gourmet’s/gourmand’s dream. And the other attractions looked just as interesting, AND Chicago has a real public transportation system. If I ever have to move to another city, Chicago would certainly be one of my first choices.
I ordered 2 spicy chicken burritos. I watched the girl making it, and i know the order in which they put in the meat veggies etc… well i just saw the person just scrambling looking for the meat but was digging real deep for the last scraps for 2 burritos. making it look like she put a shit ton in when in fact they put nothing in.
I called her on the bullshit and opened both burritos in front of her before sitting down and she was like this is how much it’s supposed to be and pawning it off as if this is the first time i ordered a burrito. I went there weekly and ordered the same thing for a long time and this was the first time i got that sort of bullshit attitude, it was like she was making it look like i ate the shit before i gave it back when she was addressing the manager i talked to, which she was adamant on not getting involved.
Because of that one bullshit encounter that specific Taco Bell hasn’t seen a dime from me ever since.
Back in caveman days McDonald’s used to sell the most delicious chicken ‘fajitas’ I ever had. Anywhere. For less than a buck. Shreds of chicken, green peppers and onions, and they were just wonderful. I noticed, though, they were getting thinner and thinner, and one day they just disappeared off the menu before I could complain. (not that I would have, I avoid confrontation at all costs and therefore get walked on all the time.) Now I notice KFC is pulling the same stunt with their inferior chicken wraps. Sometimes instead of a breaded chicken tender, you get breading, no chicken. That does it! Now I’m all fired up. Next time, I’m gonna complain!..Frankly, I’m not surprised fast food places are trying to cut back because of the shitty eeecooonnommmmyyyyyy. The last few pizzas we’ve had delivered (costing $15 - $20 bucks) have been very sparse on the toppings.
Stop eating at Taco Hell in the first place, and make them yourself.
I’m spoiled, living in Southern California, having access to ass-kicking Mexican food (figuratively and literally).
I can’t remember the last time my taste buds were forced to chow down on something no self-respecting Mexican would feed to their dog (Taco Bell and Del Taco come to mind).
Sorry, got off track there. Yes, you should complain to Yum Foods (an oxymoron). They are very dedicated to customer service. I complained about the quality of their food at WingStreet, and they hooked me up with free pizzas. They also improved the quality of their food, as I now enjoy the wings there (when I can’t find a WingStop).
Plenty of Mexican folks ate at the Taco Bell I worked for. Guys would come in on their work breaks and order a half dozen tacos pretty much every day that they were in the area. I mean, I know what a real hamburger tastes like, but I’ll still hit a Burger King if it’s lunchtime and I’m in a rush. Fast food is fast food.