At work our call center staff ask for KYC (Know Your Customer) documents which is basically some form of ID and/or front and back copy of their credit card.
Most of them send them via fax. When we get them the picture is often too dark and impossible to make anything out. So we send them an email suggesting they change the settings on their FAX machine to make the image lighter.
And more often than not, we get another fax through and the image is…
Does ‘lighter’ mean ‘bigger’?