Whenever BoA gets you down, watch this video and be happy.
I’d try your branch manager (again if you already did). And then I’d notify the state if it wasn’t resolved. They did something like this to me a few years ago and the manager got it fixed. But it wasn’t from the Mobile service. I wouldn’t trust that thing anyway.
Maybe on the REST of the internet, but here at the Straight Dope Message Board, wolverines are our angry animals of choice. There is some dispute over the appropriate number of wolverines, but we do like the wolverines. DO try to keep up. 
Yes ma’am! Off the cuff question though. Which do you think is cuter?
This used to make me so mad at a bank where I had an account some 8353905 years ago. I’d leave town for the summer, leaving maybe $3-4 in there. I’d return in the fall to find the balance in the negative and the account closed. That would be due to a fee that is used “to keep the account open.”
Maybe I should have posted that in the irony thread.
Diosa, question about that method of depositing checks: What happens to the physical check? Do you rip it up? Write VOID on it? Keep depositing it at other banks around town and become rich?
Even with shitty handwriting, they’re in the wrong. Personally I see maybe “nie” instead of “nine”. 
But the key here is to look at that “nie” and TRY to read it as “eight”. You can’t. It looks like “nine” in shitty writing or “ni~e”. I can see an argument that it doesn’t look like a correct “nine”, but it doesn’t look like any other number, including eight. Maaaaybe you could stretch it to look like “one”, but then the numerical value wouldn’t match that.
Diosa, try calling 704-386-5687. This is BofA’s executive customer relations number. When you connect, it tells you that you’ve reached the offices of their chairman and CEO. Executive Customer Service/Relations are your best bet to get something taken care of when normal CS doesn’t help. Be calm and polite, explain the cock-up and see what they do. No guarantees, of course, but good luck!
Wolverines. DEFINITELY wolverines. 
Getting back on topic, yeah, looking at the photo of the check, there’s no way that the written number can be interpreted as “eight”. I don’t know WTF happened, but SOMEONE at BofA screwed up, and now they’re trying to bulldoze you into rolling over for them.
swoon Didn’t expect THAT!
Not BofA
A few months ago I was doing the reconciliation for our business account when I notice an entry that says “Misc Debit $50.00”. It doesn’t match anything in my books, so I call the bank about it. Long story short, after closing time, when they count all the money, they came up $50 short, so they took it out of my account. I sarcastically said (in a very stern way) “Can you put a note in my file not to randomly take money out of it”.
A month or two later I’m looking at my bank charges (businesses get charged every month for all their activity) and I see a $1.00 charge that doesn’t make any sense. Turns out they started charging a dollar every time the customer makes a mistake. That is, if my deposit slip say $2000 and they have $2020, I get dinged a dollar". He laughed when I said “Can I have a dollar refund everytime the teller makes a mistake?” He stopped laughing when I told him about the $50 incident…and the time they cashed one of my paychecks but shorted it…and the time they cashed one of my paychecks but gave me an extra $15.00…and just a few times over the years where they said the deposit was wrong and I said “nah, count it again” and it was right…they were wrong and the time they didn’t give me all of my change order and I had to drive back to the bank to get the rest…do I get a dollar for each of those mistakes if they’re going to charge me a dollar for writing the wrong amount on the deposit slip? FFS, they’re using a bill counter and double checking my number.
Then, last month, I’m doing my bank rec and notice this
Check 23445 $600
Check 23445 $90
Well, that’s odd. I go online, and search for Check 23445 and it pulls up those two checks. Then I click on the $600 check and get an image of a check I wrote for $600.00. Okay. Then I click on the $90 check and see the $600 check again.
So I call them and a day later they credit the $90 and apologize. I tell them how tired I am of all the mistakes and she says “Well, we’re only human” and, in my frustration, I say “Well, your humans make a lot of mistakes”
The problem with the check was blamed on a ‘third party service’. Fine, whatever. But all the problems listed before that. It’s because, at far as I can tell, they train people at the branch that I go to. New tellers are there for about a year and then I never see them again. I think having so many new tellers in one small location (lobby/drive through services only, no real supervisor to speak of) creates the potential for a lot of mistakes and when you get customers like me who are making deposits 6 days a week, I get a lot of mistakes.
What I should do is document all these things and once a year or so write it all up, send it to my banker and ask for something in return. Like a nice chunk off my monthly fee.
If there’s one thing I’ve learned from my years on the Straight Dope, it’s to stay the hell away from all of the big national banks.
It’s sitting right here in a file in my desk, just in case stuff like this happens. Like all my banking records, I file 'em away monthly, then annually, then after the magic number of years burn 'em in the woods or something. I actually told the phone rep that I was literally looking at the actual check and would happily bring it into a branch, but she said the branch couldn’t do anything.
Thank you, friend! If they don’t get this handled by Tuesday. . . and I’m sure they won’t, I’ll give that number a try.
While I agree in theory, this is rather difficult when you’ve got a businesses in two states and split your time pretty evenly between those two states. I like being able to access my money (I mean, in theory) wherever I may be.
Yes, well, luckily for me, my financial resources are practically nonexistent! HA!
Actually, if I had a net worth of zero, I’d be around half a million dollars better off than I am now.
I’m going to go cry quietly to myself for a bit now.
I keep checking back to see if they gave you your $100 back yet.
Still, I would be very tempted to camp out in the office of the branch manager and wait for him to make the calls to correct the issue. Perhaps figure out what time he takes lunch and go there right before then. Perhaps hunger will drive him to resolve the issue for you. At the very least, ask him to explain the discrepancy.
Yeah, I don’t really have that kind of time on my hands. I wish I did, because there’s nothing that I love more than a little righteous indignation, but alas! Phone calls and hate mail are my best recourse.
Find a decent credit union. They’ll give you your money in any state.
Seriously guys, it’s asad state of affairs when I have to be the first grammar nazi in this thread:
It’s One thousand nine hundred eighty dollars
Not One thousand nine hundred AND eighty dollars
It’s a well known fact that banks charge $100 for incorrect grammar.
Jeez!
Is that grammatically incorrect? First I’ve ever heard of it.
Well, if I remember my elementary math teacher correctly, the “and” is supposed to be reserved for the decimal point.