iphone images videos import problem - 08/20/2016

iphone images videos import problem - 08/20/2016

Are there any iphone techs here?

I’m not an iphone user, but my wife is, and she has asked me to import all her images/videos from her iphone 6s to a Windows desktop share. However, only a very small subset of her zillions of files seem to be accessible for import. Until about a year ago, she had an iphone 4s, which we still possess. I suspect most of these inaccessible files were created on that 4s, and migrated to the new 6s.

I maintain all computer equipment here, and all her iphone settings needed for access also. She just uses the iphone for obvious purposes, and squawks when something fails. Lately, she has been receiving some kind of “storage shortage” message(s), probably due to these volume of files.

I don’t know the iphone storage configuration, but I can get that information, or anything else that I need to convey.

I did poke around usenet looking for a suitable forum to query. But, after seeing “iphone support” significantly smothered with “lesbian”, “sex dating”, and various erotica topics, I decided that it might not be the informational source I was seeking.

Also, as a curiosity, is the storage configuration of these iphones(8G, 16G, 32G, etc.) just simply solid-state, or do they have some kind of tiny rotational disk device inside?
Thanks.

First of all, how are you trying to import the photos?

Does she have the phone configured to use iCloud (i.e. - Photostream or iCloud Photo Library)? Look in Settings.

And, the storage is all solid-state (Flash), but can also be cloud-based, which is where the problem may lie.

Thanks, those are good questions, which I have interspersed my answers…

I kinda’ figured these phones must have SS, this thing is not much thicker that a credit card. Not much room to shoehorn in a spin disk.

I bitched constantly to my wife about the network utilization reached during these iphone backups, until I just had to drop its COS. Of course, you can just drop a device COS by function, it’s the entire device. So when her access began to suffer, she started complaining and I had to restore the COS to normal.

From my limited iphone understanding, it seems that I either need to retrieve all the cloud files to the phone, and then import those to the PC. Or, import all the pertinent files directly from the cloud, and manually sync the iphone’s directory.

My wife’s zest for technical function sur causes me a lot of stress because it’s always well after full corruption mode, that she gets me involved.

Thanks again.

Go to icloud.com and log in using your (her) Apple ID and password.
Apple ID should be an email address.

From there, you can manage your photos easier than on the phone.

Thanks. The file count(s) there match what’s on the phone. I’m sorry for troubling you with this issue. It appears I’ve jumped into this without a full understanding of what the real issue is/was(what was the true nature of the short storage message initially received). I will backtrack and find out exactly what fault was being signaled, and proceed from there, with the help of your information. But, this cloud repository makes any further PC import efforts moot.

Thanks again, for your direction and assistance.

HTH.

“Cloud” storage is convenient, but it can be so transparent to the user that it becomes a mystery where the data actually resides. For peace of mind, I always prefer to keep local copies of all my images.

In terms of hooking an iPhone up to a PC via the USB cable, the only folders that will be visible and accessible will be the ones with photos and videos. This is by design. And you should be able to copy all of them to your Windows PC, but you cannot move them. That is, a (non-jailbroken at least) iPhone will not let you delete any of its files directly, only by way of the iOS or syncing with iTunes (which is also just the iOS doing it).

It also won’t trigger an error message in Windows saying “These files cannot be moved, do you wish to copy them instead?”, it will just copy them. It also may not give an error message if you try and delete them directly, it just won’t do it. Again. it’s an Apple thing.

Yes, I tried a manual delete(targeting the iphone, from the PC) command, after I
determined the “move” was only copying. This was to expose the returned error
description.

I’ve hunted down iphone documentation, and began reading about how they
work, concerning these images. From what I’ve read so far, it’s an overly complex
design, that probably began as a much more intuitive process. But suffers from
the endless patches necessary to accomplish various user requirements.

Thanks.