My best friend has an Android phone and my iPhone is newly incapable of playing nice with it. When I send her a txt message, even in reply to a txt she just sent from her phone, it uses an old obsolete phone number for her, which was her landline phone in her old office. Sometimes it asks if I want to have the txt converted to a voicemail, but usually it just looks to me like a sent message, and never appears on her end. This is driving me nuts, as we mostly have relied on txt messages for years now (voice cell service is often unreliable in our area and txt messages are much more likely to work).
I suppose these are SMS or MMS, whereas what my iPhone using contacts are exchanging with me are iMessages. Tech support types keep emphasizing this fact but I don’t know how to use it to fix this problem.
The only way I have found to reply to her messages or start a new conversation is this: open Contacts, select her, hold my finger on the Messages icon until a list of phone numbers appears below it, slide down the list to her cell number, and release my finger there. This is quite a hassle during a back and forth conversation.
The landline phone is AFAIK no longer operational, or maybe reassigned, but I have deleted it from her contact information in my phone. I don’t know where my phone is pulling it from.
One possibility is to delete her in Contacts and delete the conversation in Messages, and then create a new Contact for her, perhaps with a different name. I can do this but don’t want to unless it is likely to work.
Any ideas or advice?
Thanks!