Blockbuster can change their model in several ways to maintain efficiency.
Here’s one of the big problems: A movie rental today is only about half to a third the cost of buying the movie outright. In the case of some older films, that’s not even true (our local electronics big box retailer has a huge selection of movies for sale at $9.99 and below, including some fairly popular movies bundled in 2-packs for $9.99, which is cheaper than renting). Add in the inconvenience of having to return the movie, plus the occasional late fees, and Blockbuster is getting squeezed heavily by the sales channel.
Then there’s inventory cost. A new movie comes out, and blockbuster has to order a lot of copies for the initial rental frenzy. A week or two later, and they’re heavily overstocked on that movie. So they sell them for half price. But that puts the sales price perilously close to the rental price, driving some customers to just wait and buy the used copies (I do that all the time).
The cost of inventory and floor space means Blockbuster can’t afford to store much of the older catalog of movies. That drives potential customers to the internet, where the selection is much better.
I also believe that movies in general are getting squeezed heavily by the improved quality of television. HD is much more prevalent, and the quality of television shows has gone way up. The wide acceptance of DVRs also eliminates one advantage movies had - you could watch them when nothing was on. But now, there’s always something to watch, because your DVR is usually backlogged.
That’s the story for me. At one time, I was a major movie renter/purchaser. But then I got an HD cable box with a PVR. I always have 10 hours of backlogged material on the DVR, usually including some great movies from one of the movie channels. Between that, the great HD content on HD-NET and Discovery, plus great TV shows on HBO and Showtime, I’m never in a position where I have nothing to watch. In fact, my biggest problem is that I have to erase shows I wanted to see because I can’t afford the time to watch them all. So I don’t rent movies. I’ve watched one rented movie in the last three months, when I used to watch maybe two or three a week.
So blockbuster is getting squeezed by the internet, television, and retail sales. And their business model doesn’t have much room to absorb the pressure. Change the price of videos by a couple more dollars, and blockbuster’s niche is completely gone.
So how could they survive? Well, first of all they could get rid of their inventory and go with an electronic distribution system to the stores. You still go into the store to get your movie, but the store doesn’t stock them. You pick your movie, and they download it from a hard drive to an encrypted device you play at home. You can ‘rent’ as many movies as you want, so you can stock up for a couple of week’s worth. As soon as you start watching one, you have one week to finish. You never have to worry about the store being out of stock. You can find almost every movie ever made, because with electronic distribution they have access to ‘the long tail’ of movies.
So… Do you want to order your video from Netflix and wait a few days to have it show up in your mailbox, or would you rather just stop at Blockbuster on the way home and grab a couple of movies? With electronic distribution cutting inventory costs and floor space, Blockbuster can lower their costs dramatically and cut rental prices. Make it 2.99 for new releases and .99 for back-catalog movies, and people will flock to the store.
But that’s just a stop-gap, really. Eventually movies will be directly available to the home, in high-definition, at a reasonable cost. And that will be the end of blockbuster as a bricks-and-mortar store. Maybe they can stay alive as a company by moving to the internet, but that remains to be seen.