Truly the end of an era.
As shitty as their customer service was, especially in its final years, this does make me kind of sad.
In my hometown, a small community in the Midwest, they were about the only place you could get a lot of independent and foreign films in the mid-90s. The mom-and-pop rental places didn’t have Belle du Jour or The Seven Samurai or Eraserhead or really much else beyond the standard Hollywood fare of the era. Blockbuster did, and I got exposed to a lot of great cinema when I was a teenager as a result of perusing their aisles.