That’s a heartwarming story, and an excellent example of the wisdom of assuming the best about another person when you, personally, have absolutely nothing on the line. Eddie going, “Oh, shit, I didn’t know someone here was gay. I have to find out who, so I can apologize!” is the best case scenario. The worst case, scenario, of course, is, him going, “Oh, shit, I didn’t know someone here was gay. I have to find out who, so I can kick their fucking teeth in!” Either way, though, it’s not going to hurt you, is it?
Here’s how that story worked out for my ex. He was gay (duh) and trans, and in the process of coming out as trans at work. He got a new manager, and some of the things this manager would say in casual conversation raised a couple of warning signs for my ex, but she seemed nice, and he wasn’t sure, and wouldn’t it be terrible to make trouble for this person over nothing? So he didn’t go to HR.
There’s a pretty involved story, here, and I don’t want to get into it, not least for privacy concerns, but the punchline is my boyfriend being told, by his manager, “You have to consider what’s more important: your career, or your transition.” (FWIW, his corporate health policy specifically covered gender confirmation surgery - it was one of the major reasons he took the job.) At that point he goes to HR, but his manager had already had about two years to sabotage his career. He’d already narrowly avoided being fired for “performance issues” by his boss going on maternity leave, and not personally writing his next performance review (which, oddly enough, turned out to be glowing). HR wouldn’t act, because they couldn’t tell if it was genuine harassment, or a disgruntled employee lashing out at his boss. (It didn’t help that the representative assigned to the case was wildly stupid.) He ended up writing an email directly to the CEO, begging to be transferred to another department to get out of the situation. Which, amazingly enough, worked. But he nearly lost his entire career because he gave someone “the benefit of the doubt,” instead of immediately going to HR when someone said something bigoted.