My company switched HSA providers this year, and as such, we got new cards. New cards, I might add, that don’t seem to work at my pharmacy. I am not a happy person.
Called the card issuer, they blame the pharmacy. OK, fine. How do I use the @#!#@ thing?
1 - this is a chip card.
It does NOT, however, have the chip thing that I see on every other chip card I have. In other words, if you look at this image, my card does NOT have the thing labeled “contact chip” on it. It does, however, have the thing labelled “Contactless logo” on it.
Given that, is this REALLY a chip card? Or are they lying to me?
2 - to get it to work at my pharmacy, try using it as a chip card 3 times, then swiping it. Something magic happens after the third time and it’ll do an override and let me swipe it.
I don’t have many cheap prescriptions coming up to test this with. Does this sound like crap to you all?
In the meantime, I’m ordering checks from this place so I can at least use the funds in my HSA, but I am not a happy camper.