I’m mostly looking for advice from those who travel from the US to Europe on a regular basis.
My company is expanding our footprint in Europe, and we’ve started to discover the limits of our wireless carrier’s ability to support international road warriors. Coverage is spotty and dependent on country specific carrier peering agreements that aren’t actually QA’d on a regular basis; when data works, it’s slow as hell; US devices with US SIM cards take forever to show up on foreign networks; we’re getting boned on voice and data roaming charges; etc.
NB: The road warriors in question are mostly in sales, so I’m not entirely convinced that the problem is more carrier suckitude and less user error.
Anyway, in your vast cosmopolitan experience, is there actually a good US-based carrier for international travel? For both voice and data? That’s relatively transparent to the dumbass end user? Meaning, can you land at wherever, fire up your phone, and make/get calls and send/receive emails without having to do a bunch of stupid shit?
If not, how do you deal with it?
I’ve tried explaining to my boss that there’s no such thing as a “good” cell phone company, and have tried to get him to watch Louis CK’s bit about everything being amazing and nobody being happy multiple times, but he’s not having any of it. He thinks he should be able to get some magical iPhoneberry (with an enormous touch screen AND a keyboard AND that fits in his pocket AND sends and receives emails instantly BEFORE HE EVEN KNEW THAT HE NEEDED TO SEND SOMETHING) that works absolutely everywhere with no input from him, including in the Chunnel, because who doesn’t like listening to some Blues Rock on Pandora underneath the English Channel?
Fuck sometimes I hate this job.