and having a browser window open (doesn’t matter if it is chrome, firefox, opera, etc).
Many times (but not every time) either closing google chrome or going into task manager and ending the wondershire app (whatever that is) will make it stop and disk usage will drop.
However not always. Sometimes I don’t see wondershire app in my task manager. Sometimes when I do and deactivate it, google chrome will work again. My PC is working right now despite having 6 chrome tabs open. Disk usage is only at 2%. But I’m sure it’ll break again.
So any idea what is wrong? The major issues seem to be something called ‘wondershire app’ and/or having a browser open (even 1 tab will send it to 100%, but again I’ve noticed when I deleted that wondershire thing that I can have browsers open again).
It sounds like it could be a paging problem. If your programs are using all of the available memory, then the operating system will save pages of the programs memory to disk and swap them in and out as the programs need them. Even if the programs themselves aren’t using the disk, having the memory pages swapping in and out can cause the disk to be fully used.
If you bring up the Task Manager, go to the Performance tab and see how much total physical memory you have versus being used. If the amount being used is more than the physical memory, then your system is probably swapping memory pages.
Browsers are terrible about memory management. They allocate memory and then forget to free it. It’s called memory leaks, and can make the browser memory balloon up much more than it needs. Restarting the browser can free up all that forgotten memory so that more is available to other programs. The longer the browser is running, the more memory it will chew up.
Ok, it is called ‘Wondershare AppService’. My mistake.
Anyway, I downloaded malware to check for viruses. They didn’t find anything, but after rebooting this app is running again.
Supposedly I can uninstall it. C:\ProgramFiles(x86)\Wondershare\WAF
In there there is a file called ‘uninst000.exe’. Supposedly that’ll remove it. It was mentioned in the link posted upthread that that is easier than going through all the manual steps.
But I have no idea what it even does. Also there are two folders in the Wondershare folder. There is one called ‘WAF’ and another called ‘dr.fone toolkit for Android’. No idea what the other folder is about, but that seems to have an uninstall file in it too.
Wondershare is an online TV recorder. At best, the disk is busy because you are recording video.
It’s called ~share, and supports some peer-2-peer services. It’s possible that something has set you up to share video to the masses, and as well as downloading video, you are sending it out to everyone else.
Or maybe it’; just a really badly designed program: it seems to be causing a lot of problems.
Your problem is not uncommon and dominates the first page of search results for “Windowshare App Service”. Most likely it was bundled with other software you may actually have wanted to install.
There is a way in the Task Manager to find out which programs are writing to the disk.
Open Task Manager
Go to the Performance tab
At the bottom, click the button which says Resource Monitor
In the Resource Monitor, click the Disk tab
That will pop up another window that shows the disk activity of the programs. When the disk is in full use, see which programs are reading/writing the most.
No my laptop is from 2011. I’ve thought of buying a new one, preferably one with both a 1TB drive and a 128 or 256GB SSD drive on top of it.
I uninstalled both wondershare apps. Hopefully that’ll fix it. I may have inadvertently downloaded it as an add on while downloading some PC cleanup software a few weeks ago.
When you install such downloaded software always do the custom install–because the custom install usually asks permission for each add-on software–while the express option automatically installs them.
I suggest you swap the HDD for an SSD. If it’s from 2011 (or years earlier), the connectors will fit standard SATA SSDs. Here’sa 1 TB one for $230, I’ve seen 512 GB Samsungs (hint, if it’s not made by Samsung or Intel it has an elevated chance of losing all your data) for $120 in the last month.
Are you on Windows 10? And you said you sometimes use Firefox?
Since the w10 creators’ update and the ff “upgrade” to quantum, my computer has been a temperamental mess and I don’t have that same wonder program installed that you have. I get super high disk usage, random BSOD.
It’s been a lot better in the last two weeks, however. There were some w10 updates and it got better then some quantum ones and it got even better. It’s still WAY wonkier than it was in … let’s say November… but it’s not unusable now.
I ran CCleaner yesterday and it seemed to help (it didn’t the last time I ran it).
So my advice is to make sure you’re up to date and hope that maybe you missed one and that fixes it.
He needs to get an SSD. Modern computers are unusable without them at this point. The reason is because all the programmers these days use machines with SSDs. At this point, every dev machine at Microsoft uses an SSD, same with Google and every other major software house.
Not having an SSD is like trying to run windows 95 on 2 megs of RAM. Good luck.
Just curious – are noticing a “running” blue circle right next to your mouse pointer, that flashes quickly ever five seconds? Might be something else running but not fully loading.
Mine did that for sevaral days, ran at 100%,. then stopped by itself.
TLTE – an afterthought – I also defragged, which may or may not have contributed to correcting it. I first noticed the running icon after my mouse malfunctioned, which proved to be a faulty USB port and worked fine when I switched port, but then I noticed the running icon for a couple of days, and could not troubleshoot. You almost have to be watching for the quick-flashing icon.