Yeah, another computer issues thread.
When booting my computer, XP Home hangs while attempting to log on. At “Loading Personal Settings” I get nothing. Mouse works and I can toggle caps.
A little background.
Over the weekend, I cleaned up a huge amount of spyware/malware using SpyBot, AdAware, LSPFix, and HijackThis. I did not delete any necessary files or screw up my registry to the best of my knowledge. If I deleted anything from HijackThis, I googled it first. My computer was performing beautifully for a few days. This is totally random.
I cannot boot into safe mode. After selecting my account or the admin account, it starts to load and hangs on the black screen that says SAFE MODE. Windows never fully loads.
I can load only the command prompt. I ran a chkdsk from the command prompt and found that my HD has no errors. Whew. It’s a laptop.
I have the system restore disk. It does not autorun. Despite my best efforts (lots of resets and crossed fingers), the computer will not boot from the CD. I even changed the boot order, and that predictably did nothing.
Booting XP with “Last known good configuration” also does nothing.
Googling has been unhelpful. Microsoft says that if my machine won’t boot from the restore disk, I need to call them for support. Yeah right.
I am not a techie but I have always been able to fix my own software and peripheral problems before. Hell, I haven’t been at my wit’s end since my idiot neighbor jammed index cards in the floppy drive of my C64.
Your insights would be immensely appreciated.