Macs and kernel panics

My late 2009 Intel Mac Mini, running 10.7.5 Lion, has been crippled by kernel panics, even when booting in safe mode. Strangely, if I let it sit for a few days powered down, I can start up as usual and open docs, surf the web, and copy files to/from my external hard drive, but the crash seems to happen when I attempt to back up files via Backblaze, and then it crashes every time on startup thereafter until I let it sit for another few days.

I did change my backup schedule to manual, so I don’t think these subsequent crashes (I don’t think) have anything to do with Backblaze, but it’s like that attempt to back up files just wrecks the system until it has time to sit for a while. Which is weird.

I was able to take screen shots of the crash report but wasn’t able to print or email to myself before another crash. I have a Genius Bar appointment later this week to see if they can help.

In the mean time I’m worried about trying to use Backblaze to move all of my files to my new MacBook Pro for fear there’s something that will corrupt the MacBook, too.

Anyone here familiar with kernel panics and know whether they can be the result of corrupt (and harmful) files?

Most likely, you have a failing hard drive.
I would mount the machine in FireWire target mode, and copy your files off of it, then replace the hard drive.

The “kernel” is the core of the operating system. Modern processors run in two different modes, kernel mode and user mode. When in kernel mode, they do things like handle task switching and task time allocation, manage virtual memory, basically all of the internal operating system type stuff. User mode is generally used for running tasks, whether the task has admin privileges or not. Device drivers run mostly in kernel mode.

When a task royally screws up, the OS will usually just kill the task, no harm done. When something screws up in kernel mode, this often results in a kernel panic. This just means that there has been a fatal, unrecoverable error in kernel mode.

“Kernel panic” is a unix term, and is used by Macs since their OS is unix-based. Windows has kernel panics as well, but Microsoft calls them “stop errors” (and everyone else just calls it the Blue Screen Of Death).

A Windows kernel panic can be caused by hardware problems, but more often it is caused by a misbehaving device driver. This is due in a large part to Windows machines not having any form of central control. Anyone can make hardware and software (and their associated device drivers) for Windows. Macs are much more controlled, with only a few supported hardware platforms and all software controlled by Apple. This makes device driver type errors much more rare on a Mac. Most Mac kernel panics therefore result from bad hardware.

You could have a failing disk, as beowulff suggested. If you are handy with hardware, you might try removing the Mac’s CPU and memory and reinstalling them. Sometimes things shake loose causing hardware errors during runtime. You could also have a failing system board, CPU, or RAM. Corrupted system files on the disk can also cause kernel panics. You can try a system repair, though if the corrupted files are the result of a failing disk, this may only provide a temporary fix at best.

Apple has some troubleshooting guides related to kernel panics on their web site. You may want to start there.

Macs can get viruses and malware, but that sort of thing is pretty rare. It’s much more likely that you’ve just got some sort of hardware issue going on. I wouldn’t worry too much about corrupting something on your MacBook. I would however worry that your files may not arrive fully intact on your MacBook. Whatever is causing the kernel panic could also cause your files to get corrupted.

Do you have cats?
The vents may be clogged with dust. lint, or cat hair - which could cause the machine to overheat.
You should be able to feel warm air flowing out of the back.

Agree with beowulff’s first reply. I had a machine that was KP’ing like crazy and eventually traced it to a failing external drive. Once I stopped using the drive, the problem went away.

Maybe my luck will be that I haven’t had a successful backup since it started? Kind of hoping that maybe backups get canceled when they can’t complete! I was also using Time Machine so there’s a backup option there as well. I haven’t used that machine much in the last 5-6 months, so maybe just maybe I have some backup version somewhere that will be good.

If indeed the disk is failing, are the Genius Bar people really going to be able to help, or should I consider taking it to a Mac repair shop?

I did have a bird at one time, but he was in another room. Lots of dust though. The vents in back look open but there are a few dust clumps.

Not horribly long ago there was a known issue with Google Chrome causing kernel panics on MacBooks. We got hit pretty hard with it at the school where I work. There’s nothing like having 50 students and 10 teachers blaming you for their laptops crashing.

Interesting you mention Chrome. I was using that browser. And in between 2 bad bouts of panics I deleted it and started using Safari and it ran just fine for like an hour. But then I attempted to back up again and bam.