Wrong - it’s not a reservation; it’s a seat on a flight which was paid for by someone, the airline’s product - he paid for that product. It’s his seat for that flight, whether he’s there or not. Period.
Even if that means asking for handouts from Congress every time business goes south in order to subsidize their business failings. That’s accountability for you. :rolleyes:
Joe Brancatelli is a genius at explaining how much self-delusion the airlines have succumbed to:
"March 6, 2003 – You don’t come to my little corner of Cyberspace for political discourse, so let’s jump right past the discussion of whether it makes sense to invade Iraq and head for the reality: What happens to the Big Six airlines when we do take up arms?
"Well, no secret there. **The Big Six will whine and demand another bailout.
“Since the concept of shared sacrifice–not to mention shame–is beyond the tiny, incompetent men who run the nation’s major carriers, they will stamp their feet, pout, threaten and run to Congress demanding taxpayer-funded relief** at the very moment American troops will be fighting and dying half a world a way.”