The CEO tells me he’s thinking of outsourcing (to India) data collection for the website I manage. Let’s face it, that means it’s going to happen whether I think it’s a good idea or not. I’ve asked for a few days to think it over before I respond, so I can figure out what the potential problems are in advance.
The project involves researching what programs are offered at various schools – both trade schools and universities – and at what degree levels, then fitting this info into our content management system. It’s not completely straightforward – you have to figure out where the information is on each website, and then figure out how the material fits into our prewritten list. (Some subject titles are standard – lots aren’t.) They also need to write a school description of a couple of sentences.
All fine … except I’ve been having my temps (who got laid off about three weeks ago, leaving this project completely on hold) checking each others’ work. I can kind of conceptualize people in India doing this work … but I’m having a hard time coming up with a scenario where they’re doing the checking. And not having it checked … that makes me very, very nervous.
Has anyone worked on a project where any kind of more or less similar task was outsourced to India? Any advice for what I need to ask for in advance? I’m wondering if I need to insist on a staff person here – one of my trained former temps, by preference – to be backing up on this and checking. I do not have the time to spend overseeing any of this on any kind of micromanagement basis – this is one element of about four main job functions in my two different job titles.
Anyway, anyone who has any experience or advice or warnings or anything, all comments welcome.
Thanks in advance.