True, but she is a very sympathetic character if you decide not to take a swing at her. Hilariously, if you take a swing at her, she ducks, showing that she’s learned something in the past two or three years, and if you miss the next renegade interrupt, she’ll slug Commander Shepard, the Reapersbane, right in the face and make him-or-her go down like a house of cards on a windy day.
If you skip the renegade interrupt, you instead get the option to stab the hug button and reassure the reporter that you understand that she’s afraid, but that the Alliance is doing what it can to help. She gets an asset bonus if you never slugged her before. Also, I missed this when I played through, but when you arrive at the Citadel during the Cerberus raid, you can hear her on the TVs reporting on the attack and trying to get a hold of C-Sec.
As far as the pilot dying (was that who you were talking about? His name was Cortez), that didn’t happen in my playthrough. Evidently he will survive if Shepard takes the time to talk to him and help him past his grief issues. It’s hard to tell, but he’s supposed to be a bit of a death-seeker, not entirely unlike Vega (who was this close to being an interesting and deep character except they never actually spent any time doing character development on him after you leave the Sol system).
Vega was mostly entertaining because of the shit he tended to be involved in. Playing poker with the refugees (and losing his money), getting a tattoo from a Batarian, being responsible for Ash passing out drunk and waking up with a terrible hangover, and the various back-and-forth with Cortez. That, and sending him to disable the Geth Jamming Tower is comedy gold.
I’m not sure how much it played out in the game, but I was getting the impression that at least a few of the Renegade interrupts were there to bait you into putting yourself in a worse position, i.e. punching somebody in the face and costing you their support. No clue how often that actually plays out in the game.
Regarding whether or not we should have a spanish-speaking hispanic character by the time ME3 takes place (one of two hispanic characters, actually, with him hanging out with Cortez and all), why should hispanics no longer exist (and that’s a cultural group, not an ethnic group anyways; I’m hispanic and I’m also as white as I can possibly get) when so many other ethnic groups are shown to still exist? Ken is Scottish and waxes poetic about how Haggis tastes like “mighty fine ass”, Amy Wang is an asian reporter, Khalisa Bint Sinan al-Jilani is dark-skinned like you’d expect a person of Arabic descent to be. It’s not exactly easy to tell until the third game though. She does have blue eyes, and I’m not sure if that’s very common or not in real life.
Keep in mind that this is only a couple of hundred years in the future at most, so there’s no reason to expect all of humanity to turn into a uniform monotan skintone.