Solve for b in the second equation.
Substitute into the second equation.
Use the quadratic formula to solve for a[sup]2[/sup], and thus a.
Substitute back into either to find b.
Determine which roots are valid.
I suppose you knew that, but were thrown by: “marks will NOT be awarded for substituting into an equation.” I would interpret that as, “if you use a standard formula that directly produces the roots of a complex number, you will get no points.” Since using the quadratic formula is an accepted step in the solution procedure, I see no reason to forbid its use.
I suppose you could go the long way around and factor the quadratic into (a + k[sub]1[/sub])(a + k[sub]2[/sub]), and work through the product and the sum of the ks, but that seems like more work than necessary.