I got a statement from my medical insurance company detailing recent claims, and they had one in there for a local hospital in early July, for one of my sons. They paid out over $600 for this claim, and my share is said to be over $100. The thing is that neither this son nor any of my other kids visited that hospital anytime near that date, and that particular son has been out of the country for the last half a year or so.
My wife called up the insurance company to ask about it and they said it looks like a valid claim to them so they can’t do anything, and we should take it up with the hospital. Then she called the hospital and they said they have no idea what this is about and they have no record of someone with this name getting services at that time and we should take it up with the insurance company.
At this point I’m thinking we shouldn’t take it up with anyone and it’s not our problem and we don’t care. It’s not like someone has stolen our identity, or there would be records of the services. Must be someone entered the wrong information somewhere or other (whether at the hospital or the insurer) and either the insurer paid out too much money or they didn’t. But at this point we’ve informed the relevant parties, and if they don’t want to do anything about it, it’s not our concern.
[The one stakeholder who is not involved here is my employer, as I’m pretty confident this is a self-insured plan, so they’re ultimately paying the bills. I don’t know if that’s why the insurer was so blasé about it - I don’t know if the guy answering the phones there is on top of this type of detail and its ramifications. Perhaps I should mention it to HR.]
I do have a nephew in town with the same name as my son, so I sent an email to my brother and SIL.
But does anyone think I need to/should do anything further?