Medical billing

The BBQ Pit
1

I’m a lucky guy. I have a good job and good health care.

I had a bit of an emergency last September when I took a tumble down some stairs. My Doc sent me to the hospital for a shoulder x-ray. It was easy-peasy. Shoulder is fine.

The bill came. It gave me my 15 digit code to pay on-line. Great, get this done. The bill suggested to pay on line.

**I spent less time in the hospital than I did tonight trying to pay the $90 that I owe **that is not covered by insurance.

This was probably the most screwed up web site I have ever seen. The billing department and the web developers are clearly not talking to each other. I’m a programmer and web developer myself.

I revisited the web site again and again from the beginning before I finally found the proper rabbit hole to enter my code and pay my bill. Unbelievable. This is one of the biggest health care providers in my state. And I went to a major hospital covered by my insurance.

I feel for the medical billing people I really do. But sheeeeess.

2

You couldn’t write a check or pay it via mailing in your credit card number?

3

Yep, I could mail in my credit card number. I am trying to get away from mail though.

I could send a check, but you would have to see the bill they sent. No check ‘option’ though I suppose it would get through… and they would figure it out… eventually. But not before they sent another bill.

They suggested, in the bill to do it online.

4

My wife’s ob/gyn doesn’t even have a way to pay online. I have to call, like a cave man. I tried online banking last time. Let’s see if I don’t get a nastygram for an unpaid bill.