Most accurate car reliability ratings?

It seems there’s a bunch of different, sometimes conflicting ratings on car reliability out there. Which is the one to use if you don’t care if the door rattles or the glovebox light switch needs replacing, but you expect the car to last 250,000 miles without needing major engine or transmission work.
After having a Jeep that needed an upper engine rebuilt at 130,000 and then both the tranny and engine went out at 180,000, I’ll never buy a Chrysler product again, and am thinking about never buying anything but Toyotas again (I don’t like that you Honda’s engine is destroyed if a cheap piece of rubber snaps), but I heard something about Toyota actually slipping in quality as of late. Specifically I’m looking at a 09-12 RAV4. (I also considered a CR-V, but those have interferrence type engines, and a CX-5, but Mazda seems to be only average in most quality rankings and they forget to put in real temperature and fuel gauges).

Probably not the advice you’re looking for, but I’ve yet to find any one source to be the end-all, be-all of automobile ratings of any shade. I’ve found I get a more complete picture by picking a specific make and model, which you have, and just take into account everything you can find. Obviously there’s going to be a lot more information about older cars than newer ones, but reports on older model years can yield useful information and reveal patterns and trends.

I can’t help either, other than to say I have an 03 RAV4 and it has never had any issues.

Consumer Reports is probably the most complete, though not without concerns (mostly the self-selected nature of their respondents.) you do need to dig into the individual ratings to get a clearer picture, because they’ll tag a car as “unreliable” if it has a glitchy infotainment system. also they send out mixed messages because they have two “sides.” They have an internal review team (which is where they themselves test products) and the “survey” side which is where they gather subscriber data to come up with their reliability predictions. there have been times where the two sides said different thing; most recently the review side said the Tesla Model S “is the best car we’ve ever seen bar none” but the survey side said “don’t buy it because it’s an unreliable piece of junk.”

there are others out there like TrueDelta but they’re not useful because they make predictions based on a far too small (and self-selected) sample size.

I agree Consumer Reports’ reliability ratings have been criticized, sometimes with at least partial justification IMO. But there doesn’t seem to be a better source, or even one really close. I would say of every 100 internet posters trashing CR’s ratings around 90 propose instead to go by their own authority or a very small set of anecdotes. :slight_smile:

On Tesla IMO that comes from CR’s political background as the heirs of Ralph Nader in ‘consumer protection’ but also sharing his left/green take on things. CR or at least some people there IMO really want electric cars to beat the hell out of conventional ones. As to the other common accusation against CR, that they are biased against the (theoretically*) US car makers, perhaps in the same vein there’s some carry over from ‘consumer protection’s’ origin as fighting overwhelmingly US based oligopolies, but I doubt that one is really as true as the bias I believe they’ve shown, on the ‘review team’ side when it comes to Tesla. Which I’m not saying BTW is a piece of junk or nobody should buy. I just took CR’s past praises to the heavens of the Model S with a grain of salt to begin with, that’s all.

I also agree there are smaller inconsistencies even on the ‘survey side’. My car for example is rated 3 out of 5 for reliability though the last couple of years versions get top rating in almost every category of reliability in the detailed survey results. Of course to some degree you’d look back, but to a previous fairly different generation of the car? That doesn’t seem to make a lot of sense, and if the first year or two of a new generation has some problems then they disappear, that generally means they have been worked out. Anyway again one can look at the detailed reliability ratings and weigh them or any of the info on CR as they wish. The point is you don’t get anything like that breadth of data elsewhere AFAIK.

*they’ve always trashed cars of the various Chrysler brands as a rule (with fairly few exceptions, especially not on reliability) but don’t seem to like the products any better since it’s been basically Fiat.