Most unethical business you've worked for?

As far as the gross-restaurant stories go, I worked for a family owned banquet hall. Mostly weddings. They reused everything. I don’t know if it’s standard practice or not, but we had to go collect all the gravy boats full of ranch dressing that had been sitting out for 6 hours and dump em all in a bucket. Different batches mixed up in unlabeled containers and everything. They had a benefit for some sort of African refugees there once, and I got yelled at because I gave the kids second bowls of ice cream when they asked. Also, they made us work double shifts with no federally-mandated break. The owners would smoke in the kitchen, but no one else was allowed to, or go out for a smoke break because customers might see us.

I got fired after a few months because I missed work and forgot to call out. I had been jumped, beaten and robbed very late the night before and I just got out of the hospital when my shift was supposed to start. I didn’t really want to work there anymore anyway.

I worked briefly for a restaurant owner who was both unethical and clueless. He’d had long-term success as an orchardist, and somehow thought that would translate to success in the restaurant business.

At my previous job I’d been the full-time breakfast & lunch cook, but the owner of that place decided to stop serving breakfast. Breakfast had never been profitable there, but the place did so much nighttime business — it was a popular bar with a younger clientele — that they could justify being open for breakfast. But the night business eventually dropped off to where it couldn’t “subsidize” breakfast any longer, so breakfast got cut. That left me doing just lunch, which amounted to just four hours of work a day for me. So I moved on, despite liking the job.

Cutting breakfast also meant that the morning bartender/waitress needed a new job, and we ended up getting hired as a “team” by a newer restaurant/bar. She was actually hired first, and convinced the owner to bring me in too, since she already knew him and he trusted her word that I was a good and reliable cook. Since I didn’t have a driver’s license at that time, and this new job was not within walking distance like the previous had been, the arrangement was that the two of us would work the 7:00AM - 3:00PM shift together, and she would be my ride.

That shift was the first problem I saw: opening at 8:00 for breakfast was doomed to fail, since most people in this town who regularly eat breakfast in restaurants have already done so before 8:00AM.

After two weeks, the owner up and decided that he wanted my coworker working the busier afternoon/happy hour shift. He told her this, and she said, “Well then, I quit.” So there went my ride. The boss said he’d take care of either picking me up himself or having somebody else do it. Except he kept forgetting, and I’d have to call him, and by the time we’d get to the restaurant we’d end up opening even later or not having time to get everything ready.

It didn’t take too long to discover that none of the vendors would take his checks — he’d bounced too many, and they insisted on cash on delivery. One morning the truck showed up and unloaded, and the boss wasn’t there, but had left it to the bartender to hand them a check he’d left for the purpose. Which, of course, the driver wouldn’t accept. The driver simply loaded everything back onto the truck and drove away, refusing (rightly) to hand over the product until the owner showed up with cash. I also learned from other employees to run straight to the bank with my paychecks, to make sure those didn’t bounce.

He didn’t have enough patience to wait and see if things would work, so he was constantly changing what time the place opened, which simply left the few morning customers we had confused. And he’d keep changing the menu to “see if this works” to bring in more business. But if it didn’t “work” in a week, he’d change everything again. And again. And again.

He was a racist, too, though I doubt he saw himself as one. The two dinner cooks were Mexican, and did good work. More than once the owner came in to the kitchen toward the end of my shift to ask, “What time do my Mexicans get here?” Not “Antonio and Jose”, but “my Mexicans” :rolleyes:

Eventually I learned where he was getting his financing for the place. His older sister, a sweet, naive, elderly woman, was loaded, as in “multimillionaire”. He was milking her for everything he could get — he spent close to half a million of her money simply decorating the dining room. And kept asking for more, and more, and more. And she kept giving it to him. She only saw him as her dear baby brother who could do no wrong in her eyes. And despite all the money she was dumping in the hole in the ground, the boss somehow still couldn’t pay the bills or keep checks from bouncing. Turns out he was pretty much drinking all the revenue.

At the end of my fifth week there, I looked at the next week’s schedule and discovered I’d only been scheduled for 16 hours (where I’d been working 40 hours/week). It turned out the guy had decided that serving breakfast just wasn’t worthwhile and had cut it out, without mentioning a word to me — I knew nothing until I looked at the next week’s schedule.

That’s when I said, “I’m done here”, and just didn’t go back.

Missed the edit window:

About two months after I walked, the name of the restaurant appeared in the local business journal, announcing that it had been shut down for failure to pay taxes. The guy hadn’t paid a dime of his quarterly taxes since he’d opened the place a year and a half earlier.

The thing about hurrying to the bank to make sure your paycheck didn’t bounce was my experience as well - once I let my boss cut in front of me at the bank so it didn’t happen!

I worked at a Dollar Store once and apparently I made a mistake voiding a purchase on the till or something and my end-of-day count came up short. It was a cash register error, I sure as hell didn’t steal from them. They deducted it from my paycheque (it was A LOT back then - $65 or more, I think, left me nowhere near enough to get by as a struggling college student.) I gave my two weeks notice the next day.

Same Dollar Store had a STRICT “No Refunds” policy. And I mean STRICT. One day a woman bought a bunch of fabric paint that she thought was 2 for $1 but right after the owner rang up the purchase she realized that they were $1 each and didn’t want to pay that much. The owner REFUSED to give her a refund and was really bitchy about it. I felt awful for the poor woman. The store went out of business shortly after I quit.

I suppose the owner wasn’t totally “unethical”, just super bitchy.

Very small scale, but a perfect template on how to handle something exactly wrong.

I worked at a movie theatre where concession stand employees were tracked on exactly two metrics: attendance and “buttery topping upgrades.” .50 for extra yellow goop. This meant every employee called the stuff "butter," steered every customer to buy popcorn, and learned to just hit the "extra butter" button on the register if the customer stated ANYTHING about wanting topping and hoping they didn't notice the .50 charge.

We were explicitly told by the manager to say the phrase, “Would you like to add additional buttery topping for only fifty cents?” on every transaction, but very implicitly told by the assistant manager to substitute, “would you like extra butter?”

I’m not sure that the manager or assistant manager did anything wrong. I’m guessing that the theater’s entire profit margin came out of those buttery toppings. If you were the manager, how would you have instructed employees?

The implication is calling chemicals with a faint butter like flavor “butter” is wrong, and so was high pressure sales that lead to the concession stand workers adding butter without asking so that they don’t get into trouble and lose their crap job.

I still don’t see what exactly is wrong. A movie theater is just a food stand with extremely high overhead and (apparently) only one money-making selection. If the workers take a soft, “opt-in” approach, they’ll lose their crap jobs anyway 'cause there won’t be any money to pay them.

This is legally classified as adulteration of food and/or false advertising: the fraudulent addition of non-authentic substances or removal or replacement of authentic substances without the purchaser’s knowledge. The specific wording will vary with the statutes of each US state.

This is exactly why movie theater owners should be required to only hire people admitted to the bar of their state. I’ve argued this for years.