If you’re upgrading from one Macintosh to a newer Macintosh, Apple provides a very nice tool with Migration Assistant. But if you’re trying to get all the files from a Windows machine, Apples has nothing. They are running an ad campaign urging people to do so, so you might think they would provide a tool, but no. Instead, they link to a 3rd party tool, Move2Mac. Which is:
A rip off
Based on Apple’s recommendation, I bought this program. I should have suspected that things were not going to be pleasant when the link was broken. But I figured “these things happen” and deleted the rest of the URL and got to their home page, and bought the download. I got an e-mail receipt, but there was no link to download or authorization code. It became clearer that I was not dealing with the most competent company around. So I called. I spent a full hour on the phone in “Your call is important to us” hell (but not so important that we’ll hire extra people to answer the fucking phone) listening to Enya’s Sail Away on eternal repeat.
While listening, I had duplicated all 4 user names from the Windows machine and installed Office and Creative Suite 4 on the Mac. All users were set as Administrators. And still I held. After a half an hour, the phone got answered, by an asshole who immediately dumped me back into the hold queue.
By the time the phone got answered again, I was thoroughly enraged. The guy sent an e-mail with a link to the Windows program to allegedly collect the data, a Mac program to allegedly place the data and a authorization code.
Then the fun really began. I installed the Windows program, entered the code (which could NOT be pasted in from the e-mail - another bad sign) and the program started running. Well, the “collecting data” bar was moving. But it gave no indication what data it was collecting. It just had a cutesy message to “Relax” worthy of the Sirius Cybernetics Corporation Complaints division. The only way to tell that anything thing was going on was to look at the constantly dropping available free space on C:.
Went off, had lunch, came back, still not finished…while I was waiting, I started searching for reviews on this product. Not good. I should have read them beforehand, but Apple had recommended it on their support site!
Still, I thought I might be one of the lucky ones. Finally, it completed.
I started the restore on the Mac, found the shared drive on the Windows machine (I was doing this via the network). It started chugging, again, completely opaquely. I went home for the day, and checked in with the customer.
NOT ONE MOTHERFUCKING FILE TRANSFERRED!
Also, these rip-off artists will not offer any refund, AND the software cannot be used twice! Yes, that’s right, this $40 program cannot be used on two different computers!
Takes forever to fail to do what it is supposed to do!
Do not use this piece of shit, do not buy anything from this company! And Apple lost a huge amount of credibility for linking to this shit, forget that they don’t offer the tool to do it themselves!