I get my health insurance thru work, from Cigna. The other day I found out that they’re being bought up by Anthem. (Story here.) The merger hasn’t been approved by the Feds yet, but let’s assume they sign off on it.
Should I be concerned about this? To put it another way, what kind of reputation does Anthem have? I’m concerned that we might end up seeing some combination of higher prices, lower coverage, or bad service (ie, making you jump thru all kinds of hoops, or generally jerking around their customers).
What kind of experiences do Dopers have with Anthem insurance?