I’ve exhausted my modest level of tech expertise, so naturally I come here for guidance.
I have replaced my laptop with a shiny new one. I own two printers, an inkjet and a laser. The new laptop immediately found and connected to the inkjet. After much button pushing and lever pulling, I finally got it to at least see the laser (I downloaded the driver, too). But, when trying to print to it, all I get is that the printer is in an error state. That is the extent of the error message.
Of course running the troubleshooter provided Zero help.
The older laptop still prints to the laser. Looking at the settings on that machine, I see that it is connected to a “virtual printer port for USB”. The new laptop shows it assigned to “Standard TCP/IP Port” with a 192.68…IP address.
Could this be part of the problem? Should they both be assigned to the same port, or does that even matter?
Any advice at all?
(running Windows 10)