…at a car dealership!
We were going to go to one of those express places because D had a coupon for $8.00 off, so when we got there, we asked how much it would be minus the 8 bucks?
“$32.95”, came the answer, so we left. That would have been a total of $40.00 otherwise!
Then I happened to think that there’s a dealership which advertises an oil change for $19.95 and I thought we’d give it a try.
A car dealership, right? One of those places which charges you out the ass for parts and labor which your car may not even need.
We expected that they’d tell us we’d need an air cleaner at the very least and I was prepared to accept that, but here’s what happened:
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I called to see if we needed an appointment. “Naw, y’all just come own.”
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Drove into the service department, were met by a nice young guy who took some basic information and then invited us into a small waiting area, where we were offered free coffee, soft drinks and snacks. Free, okay?
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35 minutes later, here comes this same young man, says, “Everything’s fine under the hood, and it’s $19.95.” Gave the bill to the cashier, we paid it and left. A bit befuddled, but happy.
It being a car dealership, in addition to additional parts and/or labor, I expected that we’d be taken to the showroom to listen to a sales pitch, but none of that happened.
Now, I admit to being ignorant (wouldn’t be here otherwise), but I’m not so ignorant that I don’t know this was a PR maneuver: If we’re in need of a new or used car, where will we think of first? Those nice folks at _______, of course!
But that’s not really the point. The point is, I could have paid $32.95, gotten it quicker and maybe done correctly, or I could have gone through the minor inconvenience of having to wait 35 minutes, drinking a diet drink and munching on some chips or donuts and being sure the job was done correctly. I’m glad we chose the latter, and yeah, if I can ever afford another car, I’ll think of them first.
$19.95 for the whole thing. NO extra charges and a very pleasant money-saving experience.
Quasi