I’m really more baffled than outraged. I went to Panera for lunch today. I had what I thought was a simple order: The Pick Two deal, with a tuna sandwich and a mac & cheese. This resulted in the cashier punching ferociously at the machine for a while. I thought something was wrong right there: What I ordered was pretty much directly from the menu, with no crazy customizations or anything like that. Why did it seem to be so difficult? Once I got the receipt, it turned out that she had got me an almond chicken sandwich and a cup of broccoli & cheese. Huh? I can maybe understand confusing mac & cheese and broccoli & cheese, but how did she manage to turn tuna into almond chicken???
We did manage to straighten things out once I pointed out the error though.