[QUOTE]
*Originally posted by Dilbert *
**
Sometimes you have to. I specifically said it was a very crowded lot, and there were no spaces open in sight. I was up and down 4 aisles and there were none. I wasn't trying to park 20' away - I was already 250'. And the aisles are plenty wide, no one has any problems driving around people, and I was 3 spaces back. If you are not leaving, just wave them away. Just a little consideration.Speaking of change, I don’t think this one has been mentioned here yet. There oughta be a law against a clerk laying bills across an outstretched hand, and then dropping loose coins on top of them. Gimme the fucking coins first, I’ll drop them in my pocket, and then be able to deal with the green.
My job at Giant was for a few months during the winter. On a particularly icy day, I allowed customers to temporarily leave their vehicles in the fire lane. The driver of a retirement home shuttle bus berated me for allowing this. I told him, "I can’t make them move, only the police can do that. And we’re not exactly high priority He then stormed inside presumably to have a word with a manager. Didn’t seem to do him any good because I didn’t hear another word about it.
Here’s another one: our customers tended to take their groceries to their car instead of vice versa. In which case, I usually helped by carrying some of the bags myself. One time while doing this, I heard a voice from behind me say someting like, “Watch it, fatboy, or I’ll knock those glasses off your face!” Must have bumped that jerk with my elbow. I wanted to tell him that I don’t have eyes in the back of my head so how was I supposed to know he was behind me. I wonder if this was the same jerk that complained about me making too much noise with the carts.
Right on Dinsdale about the coins on top of the bills. I usually find myself having to do a quick 2 handed grab to get the coins before they are dumped unceremoniously onto my bills because if I don’t I end up with change all over the place. Hate that.
I’ve worked cash registers before and for the most part you are required to enter the exact amount of money given to you by the customer. I had no problem doing that as I was responsible for my drawer and I liked knowing that my receipts at the end of my shift would show all of my transactions exactly how they happened.
What I can’t stand are the customers who would look at me with the “You stupid kid” look and berate me for not knowing how to count back change. They start ranting about how kids these days have it so easy with their fancy shmancy registers that do the math for them. At this point I would usually grab back their change and make a nice big deal about counting it back for them.
My big question is: Why does it matter so much? Are their lives so unfulfilling that they must seek out young cashiers to chastise to make themselves feel important and wise?
Plus-I’d get in trouble if I kept doing that. It puts the cash drawer records off balance. Yeah, the office can figure it out, but they’re busy enough-that would only be more of a pain to them.
How does it put the drawer off balance? Do they record the type of change you give back too? What am I missing?
If I owe $14.05, does it matter wether I give you a $20 bill or $15.05? The drawer still goes up by $14.05.
Personally, I don’t mind the idea of typing it in so it does help with errors in giving change, I just don’t understand that part of things.
But you increase the time for just about every transaction.
But not necessarily custome dissatisfaction. Obviously most customers will complain if there is a mistake, but they will be less likely to complain if the procedure is inefficient; it is much harder to explain to the staff, even the management (the reverse of your explanation below).
Good point, but I would prefer not to have to suffer for the dullness of other shoppers (although ‘suffering’ sounds a little strong, doesn’t it).
On balance, if you are training casual staff who might not be expected to develop a combination of physical and mental agility and customer tact the mechanical approach might be best. But it is at the cost of a general ‘dumbing down’ of staff, and impersonalisation of the customer (often under the guise or belief of ‘service’) that I deplore.
Thanks, Green Bean!
I can’t remember if anyone else has posted this one yet.
I hate trying to find a parking space when there are pedestrians in the lot who are NEVER in a hurry to get out of the way. I don’t mean that they need to run, but I wish that they wouldn’t just casually S-A-U-N-T-E-R around when they know that there’s a car trying to get past them. It wouldn’t kill them to move out of the way, for mercy’s sake! And this especially holds true when vehicle stops to allow you to cross the road before them. GET ACROSS–don’t drag ass!! When someone extends you a courtesy, don’t be a jerk and make them wish that they hadn’t!!
I work in a supermarket, so what I have to say may not be accepted by many. My pet peeves are cell phones at the checkout. No one is too busy to quit talking while your order is being rung up. Pay attention to what you are getting in change.
This is my first post at this web site. Please be merciful if you feel the need to respond.
I am very glad to have discovered this web site. Thanks to all who post.
Don’t ask me, that’s just how they do it. Like I said, though, it does record what you punched in and such. Yeah, it’ll balance out, but then other mistakes people make might off set it.
Another reason could be the receipt. Say someone gives me a 20 for 10 dollars. I punch in ten, and give them ten dollars back. THEN, said person goes to the service counter and claims that they gave me a 20, but I didn’t give them their change. Or, a person gives me a 10, and I punch in ten, but they claim they gave me a 20. With the receipts and such, it’s easier for us to prove we’re right.
Sometimes people DO this kind of thing. If they have a receipt saying they’re owed 10 dollars, we count the drawer and call them if it’s off balance. But if the receipt says they only gave 10 dollars, they’re out of luck. Trust me, there ARE people who do this. Plus, if I did this everytime, I’d probably end up making a mistake-because sometimes I forget what exactly the change was, and the total, after a long day, and just need to look up at the screen to see what I owe. Not because I’m stupid, but because I’m so busy and frazzled.
Until you’ve walked a mile in my shoes…
(Besides, the key strokes take about 5 seconds. The horror!)
Oy vey. 3 posts and he’s already doing line-by-line responses! Off to Great Debates with ye!
Also–What Guinny said.
I hate…absolutely HATE…those people that get up to the register, let the clerk ring up everything AND THEN they start writing out their check. Would it kill you to fill in the store name, date, and sign it while your stuff is being rung up?
These people that walk in, knowing they only have $20 in their pocket and no other means of money, and have to stand there having stuff taken off their bill so that they are under the $20. Buy what you ABSOLUTELY need. I’m sure you could live without the Double Stuff Oreos and Doritos.
I have nothing against coupons, but must you stand there and argue with the clerk that you should be allowed to use a coupon even though you didn’t buy the right size item?
People that don’t watch where they are going and constantly run into you with their carts
People that smash the loaves of bread, put them back, and buy a different loaf that isn’t mashed.
I HATE IT when people decide they want to stand in the middle of the aisle to look at something, meanwhile their shopping cart is blocking the aisle as well…ERRRRRR!!!
Or when the person in front of you develop a total case of amnesia when using a debit card. is it chequing or is it savings? do i want cash back? How much do i need? ARGHHHH!!!
Bank Machines
People who want to be all up in my ass while i’m withdrawing money…geez…
People who decide that 12 noon is the best time to pay ALL their 13 bills (which by the way,the stubs haven’t been detached from the bill) when all i want is a $20 bill. USE telephone banking or Web banking!!! Or better yet, wait till …ummmm…THREE o’clock!
related to shopping…
I HATE IT when the mall is crowded and a bunch of people decided that they want to take a leisurely stroll, 10 people across, all holding hands and stopping to look in every store window!!! GGRRRRRR!!!
People who just don’t want to move! Strollers, cars, themselves…you say ‘Excuse me’ and they look at you like you spit on them!
By the same token, what about when you’ve made a point of not having to ask someone to get out of your way (being the meek, mild person I am, I will go around whenever I possibly can) and then that same person comes along in another aisle and asks you to move without making any effort to get past you.
They should be shot.
Try “excuse me, I’m sick” holding your hands to our mouth.
I wonder if this is a guy thing, or at least people who keep their change in their pockets. I don’t mind the change on top of the bills because I have a clutch wallet with the little change holder on one side. I already have the change holder open when I get my change, so if the change is on top, I drop/slide the coins into the holder and then put the bills away. If the change is on the bottom, I just fold my last three fingers over the coins to hold them in my palm while I put the bills away.
(Fear not, I have lots of other things that I do get persnickety about)
Scarlett67
Not necessarily a guy thing as I’m a girl, but I guess my wallet is more masculine then feminine. No change purse for me. Most times I don’t even carry a wallet, I just use my back pocket for cash and cards and my front pocket for change.
I mostly have a problem with the way the change is usually waterfalled into my hand as there is no way I can control the flow of coin as it crashes on the counter.
I give coins first, and then I count back the bills. _Another thing you have to do-that’s another way to avoid them claiming they gave you a larger bill-and for you to avoid making a mistake!
The cashier stopping the middle of an order to sing a song? WTF? If that was my coworker, I’d slap her.
For a start, I have worked behind a counter, as has another member of my family. Don’t assume I haven’t. I have also spoken to a couple of other shopkeepers who scorn at the ‘belt and braces’ approach of recording change. I just can’t see why I should be delayed in every transaction because the store wants to prove itself right on a few occasions.
Secondly, almost all of the complaints in this thread are about things which have very little material impact in themselves, whether in delay or effort – which is why they haven’t appeared under Great Debates. Why don’t you criticize those posters with the same sarcasm?
So, next time I should just resort to sarcasm? Much easier, isn’t it! You don’t have to acknowledge anyone’s argument, and you can make out that you are superior.