We have a single phone number with three seperate phone lines running from the interface to three different phones in the house.
I ran these lines myself several years ago and up to last night we’ve never had a problem. Now none of the phones work. I plugged a phone on the phone company’s side of the interface and got a dial tone and checked the connections to the lines that run into the house and they’re all good.
Is it possible that one of the three phones is off the hook, tying up the line so that you can’t get dial tone? That would be my first guess. If not, try unplugging all three phones and then plugging them back in one at a time to see if one of the phones is causing the problem.