I have a Toro 20333 lawn mower that I bought last year at Home Depot. It was REALLY expensive! I have followed all of the manufacturer’s instructions for maintenance, cleaning, and storage, and so far it has worked really well. I’ve been really happy with it.
This model has a pull cord that you pull to start the mower. It has both new gas and plenty of good fresh oil in it (I check it every time I start it.)
But today I tried to start it, and the pull cord only pulled about three inches and then it stopped HARD. Like the cord was caught on something inside the engine. I’ve tried several times, and the cord pulls out a few inches and then stops hard again. So, of course I can’t get the mower started.
I bought this mower last year based on really positive online reviews I had read on it. But now I’m seeing really awful reviews for this mower and for its Briggs & Stratton engine.
I literally have no money to buy another mower. (Besides, this one is only just over a year old!) And I don’t have the money to pay someone to cut the grass. Toro customer service…well…isn’t. So before I take the mower to one of Toro’s “authorized repair” locations on Monday, I’d like to have a good idea what’s wrong with it first.
So can you tell me what’s wrong with my mower and why all of a sudden the pull cord is acting like it’s caught on something inside the engine? I mean, that thing stopped so sharply it almost wrenched my shoulder! I’ve searched online but I haven’t found anyone else having this problem or even any mention of it anywhere.
Can anyone tell me what’s wrong and how likely it is to get it fixed without spending a fortune that I don’t even have in the first place? I really appreciate any help you can give me.