the following dissertation is in regard to shut-off valves (i.e. underneath sink/tub) … not faucet-valves (above sink).
first off, lsura … you come on to the message board … embodying yourself as some prescient deity who has the authority to judge some employee at ace-hardware. that employee could be a school-kid trying to pay for his college tuition … or could be an older man who cannot yet afford to retire … or could be the hardware store owner’s son. you don’t know.
let’s look at your own shortcomings for a moment.
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[li]where are the picture*(s)* you took of the valve and the immediate surrounding area? what? you didn’t take one? how could you show ace-hardware what the specific issue is … without a picture?how can you come onto this message-board and not post a picture for others to assist you?[/li][li]the internet is full of tutorials and documents … showing, step by step, how to change a light-bulb … same goes for plumbing tutorials.[/li][li]ace-hardware (home improvement center) can sell you a book on plumbing … libraries retain reference material as well … plumbing supply houses offer illustrations to view.[/li][/ol]
you are living in a condo, lsura … this was your decision … nobody put gun to your head and forced you. before you signed the papers, did you ask yourself if you could accept the responsibility? did you ask yourself what you will do if there is plumbing issue? electrical issue? foundation issue? or, were you just thinking of yourself … instead of everyone in your little community (the building’s other tenants).
owning a separate house is one thing … you are responsible only to yourself*(and family)*. sharing a building with others is a whole other story … you are responsible for every soul in that building. i can tell you … if i lived in a condo, where a spurious 'n impetuous runt such as yourself was planning to “rig” some plumbing crap together to satisfy his ego … i’d be knocking on your door with a shot-gun aimed at the left side of your chest.
find yourself a competent plumber (check refs), lsura … ask him to replace the shut-off valves underneath the sink. ensure that he uses gate-valve or ball-valve rather than the popular/cheap washer-valves. ordinarily, i’d suggest you choose/purchase the valves yourself … but, from what i have read in your post, you might miss the boat. discuss with the plumber … that your preference for the above valves is for dependability 'n durability. this discussion takes place before he shuts off the building’s water-main. when he shows you the valves he has chosen, make sure he affirms the chosen valves have no plastic parts and no rubber bushings*(washers)* … as these have a tendency in prematurely wearing out.
make sure your neighbors have been notified in advance. then, have the plumber shut off the water-main and replace the shut-off valves. you, personally, make certain the joints are solid. make sure there is no seepage at all.
while at it … consider all the other valves in your specific unit … bathroom sink … toilet … tub … half-bathroom … kitchen … ice-maker … dish/clothes washers … garbage disposal … exhaust-ducts. the plumber charges for each service call … maybe get that leaky bathtub faucet replaced while he’s at your unit.
from here, forward … you can replace the upper water-faucets yourself, lsura. if you manage to screw this up … close the shut-off valve and repair/clean-up the mess you caused. at least others in the building will not be at risk from you.
and, remember … once a year (new years day) … open and shut every valve in your unit (even shut-off valves) … this will help to keep them from seizing. never, ever, force any valve … this can cause washers to strip … gaskets to rupture … cereamic-disks to crack. as for vise-grips? imho, vise-grips should never be used in plumbing … period. that’s what wrenches are specifically engineered for.
additionally, once a year:
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[li]replace batteries in smoke-detectors (and clocks).[/li][li]replace air-filters.[/li][li]if you have garage-door opener … lube the chain/drive.[/li][li]you may consider emptying/flushing hot-water heater.[/li][li]some people use bacteria-eating gel within their outlet plumbing … check with HOA (home owners association) before doing so.[/li][li]the locks on all your doors … lubricate them with wd-40 at this time.[/li][/ul]
come winter time, leave a gap in your cupboard door so the pipes gain a bit of warmth and are less likely to freeze … check outside if there are any valves adjoining your unit that need to be covered … again, talk with HOA first.
best of luck with your project, lsura … i will be rooting for your success.
p.s. and, for god’s sake … buy a book on plumbing. a $30 book will allow you to confer in a more concise 'n dictatorial manner with your plumber … and might make him think twice about scamming you. either way, he will be impressed with your tact 'n resolve.