Question: Can companies threaten employees to get them to push donations to organizations?

Okay, I figured first and foremost I should ask some frank advice.

I work for Sunoco, and during the month of October we’re having a drive to raise money for St. Judes Children Hospital I’m all for it, I don’t mind wasting my time asking people for donations at the check out line, in fact, I’d gladly do it for the the kids. Y’know, because I can be a caring human being once in a while too.

What I DON’T like is the fact that the company and my immediate supervisor threatening my co-workers and I. You see, when we started this drive, on Oct. 1st a memo was sent to our supervisor and printed out for us to read and sign. It basically said the company had made a commitment to the hospital and that we, as employees, were expected to help them hold up to that commitment by offering people the chance to donate to a worth while cause.

At the last bit of the memo, it turned very sinister, as it began to detail for us what would happen if we were caught not offering people the chance to donate. What started out as a rather endearing and almost heartwarming memo suddenly turned into a cooperate monster that basically told us, Sell or get fired.

It said that if we were caught not offering every customer a chance to donate, the first time was a suspension and the second time we’d be terminated, no questions asked. I signed my name, I had no issues with the whole thing to start with, what I had an issue with was being threatened before I’d done anything wrong.

More so I was bothered by the fact it felt more like I was being held at gun point by my employers, figuratively speaking. I understand that the company, such as it is, made a commitment to St. Judes to raise money for their cause. I’m also not naive enough to think that, without proper “motivation”, most people there would’ve brushed the whole thing off as trivial and never mentioned it to a soul. Though this seemed like they’d jumped from being very sweet to nearly biting our heads off.

I understand times are tough, and everyone needs the money, organizations like St. Judes is no different. Yet, not everyone is going to feel like, or be able to donate! In fact, recently a new memo was posted, this time from our manager which basically said:

“Everyone should make no less than $20 in donations, if I watch the camera and see you’re not asking everyone for donations you will be suspended. Selling $1, $3 or even $10 worth is UNACCEPTABLE”

Okay, so far I’ve managed to sell $147 and counting, that includes the menial $16 I managed to somehow sell tonight (10/16). So now I have to worry about my job security because I didn’t make the $20 quota set down by my boss lady. In fact it was an amazingly slow night, Sunday’s never see a whole lot anyways.

So the big question is, besides how morally screwed up it is, can a company legally suspend and/or fire you for such a thing?

I dunno, it just seems like a very underhanded way to enforce something, and I really don’t think the whole thing is so DIRE that they must threaten the employees into doing it. They’re paying us to do a job, and if part of that job involves asking people to donate at the check-out so be it. It’s part of the job, but to threaten us so heavily seems absurd and really makes the company a HUGE douche bag.

Such an experience has made me less sympathetic to St. Judes and their cause. In fact, I feel nothing for the cause at all after being shoved between a rock and a hard place just so they can squeeze more money out of our poor customers, who already spend enough in our store as it is.

Anyways, that’s the beginning and end of it, and maybe I’m just the type that doesn’t like being threatened so easily by their employer. In fact, I’ve NEVER been threatened by my employer before to push something like this. I worked for Exxon for nearly 4 years, and we raised money every year as well but my employers never threatened me into doing it. They did, however, encourage us to raise as much money as we could and we’d get prizes if we did so much, which was a better incentive than “Push or be terminated”.

Don’t know if it’s legal, but as this is IMHO I’ll WAG it’s “unethical but legal.”

It only happened to me once, and I didn’t push but as far as I know it went to just nagging. My boss was happy with 100% “compliance,” which meant going to the website and acknowledging that I didn’t want to donate at this time. While being watched the whole time to make sure I don’t finish. This and especially your company seem to be dedicated to destroying any intrinsic enjoyment in donating. But it does help your boss get a few bucks in kickback money.

Just be happy yours was St. Jude and not United Way, an evil “charity,” where your $20 donation becomes $5 to charities (or whatever).

That’s not what the OP is talking about. They work at a grocery store or something and they are being told they must ask other people to donate, not that they must donate themselves. Ethically, I don’t see this as any different than when a fast food cashier has to ask each customer “would you like fries with that?”, which is as ethical as any other employment request.

Agreed. It is perfectly legal to require upsells and enforce sales quotas. The fact that the product sold is a charitable donation would not render it illegal. Sucks, though. I hate being hassled for charity at a business; I prefer to choose my own charities and give directly, and as a customer I would avoid a business using these sorts of tactics.

It’s probably legal. Enforcing a donation quota on cashiers, however, is certainly strange. Asking for the donation should be enough. Sending multiple memos regarding donations, some attached with threats, is hardly motivating. It sounds like Sonoco might want to rethink their priorities.

I’d remove my name from the memo (copy it with your name blacked out) and send it to St. Jude along with a note telling them that while you support their cause, this memo really put a bad taste in your mouth.

Does St. Jude’s know this is going on? This seems to me like a surefire recipe for what we in the fundraising world call “donor fatigue.” Somebody gets a mailed appeal for St. Jude’s, then sees one of their TV commercials…then they get somebody asking them at the checkout of a gas station for yet another gift. Maybe it’s one thing to have a donation jar at the checkout, but instead it’s somebody really pushing because they haven’t reached their $20 goal for the night. At some point the potential donor throws up his or her hands and says, “Forget it, I’ve had enough of St. Jude’s being in my face.”

I have a friend who was St. Jude’s director of major gifts back in the 1980’s, and back then they were real innovators in hospital fundraising. They had a successful $100 million campaign in the mid-80’s, which was absolutely unheard of at the time. St. Jude’s isn’t like “other” fundraising organizations which don’t mind a scorched-earth policy of donor fatigue as long as they make one more dollar. Maybe a call to their external department is in order…

Perfect.

YES - please send it to the charity. I work for a charity, and we hate these kinds of sells because it just gives us bad publicity. We’d so much prefer you go the other way - offer incentives to cashiers who raise a lot! We can even provide some low-cost cheap incentives; a t-shirt or two goes a long way.

Please, please, let the charity know. It may not go anywhere - I don’t know how St. Jude’s works. I do know things like that are addressed in our charity, and as I said we don’t like them.

Thanks for all the advice, I had considered contacting St. Judes. Though I felt like it was a lost cause, but I’ll certainly give it a shot. Should I call as an Anonymous caller? or be up front and forward? I’ll try to get a copy of the memo if I can. I did not sign the second memo, so I don’t have to blot out my name.

I’d consider blurring out all the names, rather than just your own. Because if it backfires and someone from the company sees that your name was the only one removed, it won’t take much to put two and two together.

Blur out the names. As a charity, it would mean more if you had your name on it, but no reason to get in trouble with your job.

I think that suggestion was based on the assumption that the memo was personally addressed.

Taking a memo addressed to each member of the staff and removing just your name from it is pretty hilarious, though.

OP, you could kill two birds with one stone. Black out the name of one of the coworkers you don’t care for and send it along with a harshly worded complaint.

It’s St. Jude, not St. Judes or St. Jude’s. Sorry. I live in Memphis, and it was driving me nuts.

That was an amazingly great suggestion! I like that one =)

Nothing constructive to add, but this made me laugh.

I’m so happy the whole situation is so hilarious to you, so glad my problem made you laugh.

I can’t tell if you’re being sarcastic or not, but St Jude is the patron saint of lost causes. :smiley:

That’s what I was getting at. Sorry if I upset you, kyuutatsu.

It’s better than the memo I got long ago to contribute to a political party which supported legislation favorable to the company. No direct threats towards individual employees, but apparently the company would fold and everybody would lose their jobs if the wrong people were elected. The wrong people were elected, but the company didn’t fold until 4 years later when the right people were elected. I hear this kind of thing still goes on, perhaps more carefully worded.