Read and Weep

Factual Questions
1

Read it and weep. I got this in my email today:

Dear Suzanne,

As America’s leading alternative to expensive phone lines, CallWave has worked hard to help you save money and enjoy the peace of mind knowing you can hear who’s calling while you’re online.

Up until recently, advertising revenue has allowed us to provide your CallWave service for free except for the cost of Call Forwarding (this is the fee you pay your local phone company). Unfortunately, due to tough times, our advertisers can no longer afford to fully support the cost of the CallWave service.

In order for us to continue to provide our award-winning service, we have no choice but to add a small increase to the price our customers pay. The price increase is $3.95 per month or $2.95 per month if you buy an annual subscription in advance (this charge is in addition to what you are currently paying your local phone company for Call Forwarding). Whichever plan you choose, we will add the charge to your phone bill as a 1-900 charge. By clicking below, you agree to the CallWave Terms of Service and you must be at least 18 years old.

Because we understand many of our customers will be disappointed by this change, we have decided to throw in our newest feature, Caller ID, free of charge if you act now. Please click on a payment plan today, and enjoy Caller ID at no additional charge for the life of your service.

I choose the $2.95 per month annual plan, with Caller ID!

I prefer the $3.95 month-to-month plan, with Caller ID!

We hope you’ll agree that CallWave is still a great service at a fair price. CallWave is still much less expensive than any other solution, and remains the only service that lets you hear the voice of your caller immediately.

We hope you’ll stay with us. Now, with CallWave + Caller ID, you’ll know who called when you’re on-line even if they don’t leave a message. With these new plans, we will also give your callers a little more time to leave a message, by increasing the maximum message length from 30 to 45 seconds.

We’ll be in touch in about a week with more information about this change to your service. Until then, if you have any questions or if you are considering canceling CallWave, please do not hesitate to contact us at Care-P2A@callwave.com and we will get back to you immediately.

Sincerely,

Dave Hofstatter
President
CallWave, Inc.

P.S. All of our customers are extremely important to us!

If you just cannot afford to support CallWave financially, we don’t want you to start missing calls again. Please don’t think that you have to get rid of CallWave. If you have only very few calls each month, or if you qualify as a senior, disabled, or new subscriber, we offer a FREE Lifeline service. Click here to apply for CallWave’s FREE Lifeline service.

2

What’s the question?

3

I’m not exactly sure what CallWave does, I went to their website momentarily and only saw that it was an some kind of internet phone service. OK, fine.

And now your problem is that they’re going to start charging a nominal fee for this service, 3 or 4 bucks a month.

You’ve been getting something for free and now you’re bitching about being charged for it? Are you another one of those Entitlement-minded Idiots that expects everything to be just given to you?

If you can afford a computer, you certainly can afford what this company wants you to pay for their services. I personaly pay $150-200 per month for my communication services (ISP, cell phone, home and business phone lines).

So don’t feel too bad about carrying own weight. It’s apparent you want the rest of us to do so too.

4

This was posted in error, and was meant as a response to another thread.